Gigaset E365 answering machine not recording
mina
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baladur13 Posted messages 47322 Registration date Status Moderator Last intervention -
baladur13 Posted messages 47322 Registration date Status Moderator Last intervention -
Hello,
even with the answering machine turned on at the base, if I receive a call and am absent, the button light does not blink and the message is not recorded.
Configuration: Windows / Edge 79.0.309.71
even with the answering machine turned on at the base, if I receive a call and am absent, the button light does not blink and the message is not recorded.
Configuration: Windows / Edge 79.0.309.71
4 answers
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Hello,
In order to propose a possible solution to your problem, it is necessary to know:
The references (Brand and model) of your phone?
Is it connected to a box by wire or via DECT (radio)?
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Very difficult to catch a black cat in a dark room.
Especially when it isn't there... -
Ref TEL Gigasset E 365 receiving via Orange box (White)
Upon receiving a call, the answering machine activates, the message is not recorded.
Thank you to the person who provides me with the answer. -
the reception by Orange box
OK, but is the connection between the box and the phone base made by a cable or not?
To check:
What setting do you have for your answering machine's activation delay?
Excerpt from the E365 manual
A good setting is "after 20s" because otherwise, it's your Orange operator's voicemail that will trigger first and store your voicemail messages.
Very difficult to catch a black cat in a dark room.
Especially when it’s not there... -
Thank you for Baladur 13.
The connection is well made with a cable. But before this problem, my answering machine was working very well.
I note a setting (after 20s).
