Account locked due to suspicious activity

Arnaud -  
 Arnaud -
Hello,

I am unable to log into my Outlook account due to suspicious activity. I changed my phone number and did not update the change in my email, which complicates things. I fill out all the information they request (old password, names of Skype friends, recently sent emails, etc.) but it never seems to be enough to regain access to my account... And since it is impossible to reach a human representative at Outlook for help, I am turning to this forum. Is there an alternative to this robot for recovering my account? Considering that I've had this account for 16 or 17 years and I have everything on it, it is really frustrating to have to transfer everything to a new one...

Thank you in advance for any help you can provide!

Configuration: Windows / Chrome 79.0.3945.130

2 réponses

MPMP10 Posted messages 47022 Registration date   Status Membre Last intervention   18 852
 
Good evening,
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The enemy is stupid: he thinks we are the enemy while it is him!
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Anais
 
Hello Arnaud, have you found the solution? My boyfriend is facing the same problem.
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Arnaud
 
Hello,

I created a new account on Gmail and I'm gradually transferring everything over... So unfortunately no, I haven't found an answer :(
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