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Iomega eGO External Hard Drive Crashing Explorer

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alexinlice -  
 alexinlive -
Hello,

I used my external hard drive this morning, copying files, moving and deleting.
Everything was going very well and at one point during a file deletion it took a long time, and everything crashed. Since then, whenever I plug in my hard drive, it crashes the explorer, and even the whole computer. I can't see the hard drives on my PC under "Disk Management" as long as the external hard drive is connected. I don't understand what happened. Thank you for your help.

2 answers

  1. alexinlive
     
    A colleague managed to fix my HDD using Gnome Disk on Linux.

    Thank you for your responses.
    1
  2. jfmimi Posted messages 13658 Registration date   Status Contributor Last intervention   1 932
     
    Hello
    test the disk with "crystal disc info "
    This software is very well designed, indeed it has a color system to inform you about the status of your HDD/SSD:

    - Blue, very good condition

    - Green, very good condition

    - Yellow, one or more defects are reported, this can lead to instability of Windows, crashes... etc.
    Backup your data as soon as possible, then change the HDD/SSD

    - Red, the HDD/SDD has reached its critical threshold, it is about to fail (physically or mechanically)
    Turn off your PC and have a professional data recovery performed.

    - Gray, the HDD/SSD is detected but not recognized by your computer.
    If it appears on an HDD/SSD that has been functioning for several years, this generally indicates a fatal failure.
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    1. alexinlive
       
      Hello jfmimi, the problem is that now, as soon as I plug in the drive, I can no longer open any applications. It freezes the PC, I can only navigate within the applications that are already open.
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      1. jfmimi Posted messages 13658 Registration date   Status Contributor Last intervention   1 932 > alexinlive
         
        I'm afraid it might be out of order.
        Try on another PC??
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      2. alexinlive > jfmimi Posted messages 13658 Registration date   Status Contributor Last intervention  
         
        On another PC, when I connect the drive, I see 2 drives mounting. One named Iomega with 100 MB containing just an encryption utility, which is accessible, and the other, when I click on it, keeps loading and crashes the explorer.
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      3. jfmimi Posted messages 13658 Registration date   Status Contributor Last intervention   1 932 > alexinlive
         
        on the other pc pass "crystal disc info"
        0