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Thunderbird is no longer fetching messages

andrejhy Posted messages 39 Status Member -  
 Anonymous user -
Hello,

For the past few days, the "Retrieve" command for new messages has not been working.
I am no longer receiving the messages in my inbox at FREE.
Thank you for your help.
André

13 answers

  1. tonton95
     
    Hello,
    the problem comes from the security of the FREE server,
    you need to go to the settings of your Thunderbird email account
    and temporarily disable the security control of the connection
    SSL/TLS, that should work but be careful, there's no more email security.
    FREE needs to review its obsolete SSL/TLS protocol for the new version of Thunderbird.
    8
    1. Luka
       
      Indeed, it works, thank you.
      0
    2. Le Gardian Posted messages 362 Registration date   Status Member Last intervention   34
       
      It's fine with me too.
      I just hope that Free will fix the issue as soon as possible.
      Note: I have the problem on both Linux Debian Buster, Stretch, and Windows 7.
      However, my "spare" drive works properly, but it must not be the latest version of Thunderbird!
      0
      1. Anonymous user > Le Gardian Posted messages 362 Registration date   Status Member Last intervention  
         
        Hello @Le Gardian

        It's normal that you're having issues with Thunderbird 78 configurations and Free since that's where it occurs!
        It's normal that you don't have this problem with earlier versions of TB since they do not implement TLS 1.3!

        The ball is in Free's court as it's the only ISP causing this problem.
        0