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Unable to download my Free mobile invoice

Grigri -  
 Grigri -
Hello,
for several days there has been a problem downloading my invoice
How can I retrieve it?
Thank you

2 réponses

Réponse 1 / 2
pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   Ambassadeur 8 719
 
Hello,

There seems to be a bug with Free mobile.

Once logged into your account Free mobile
there is a message from Free mobile if you try to download the PDF 

Due to a technical issue, the download of certain invoices is temporarily unavailable.
We apologize for the inconvenience.



If you haven't done so, request your invoice by email.
Go to → Manage my account → My options → Receive my invoice by email
Check the box → Yes


Now it just needs Free's maintenance to come by and fix the bug.

See you later

--
pistouri
2
Réponse 2 / 2
Grigri
 
Thank you, but I need the invoice for December, so I hope their bug will be resolved quickly because it is impossible to reach anyone by phone.
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