Call my son's locked phone.

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bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   -
Hello,
When my son's phone is locked through Family Link, he is unable to answer calls. How can I resolve this situation? While it is fine that he cannot use his phone after a certain amount of usage time, he should still be reachable!
Thank you

Configuration: Android / Chrome 79.0.3945.93

1 answer

  1. bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   8 527
     
    Good evening,

    It's strange because normally =>
    can answer phone calls and press Emergency to call himself if he has a suitable plan (only on Android phones).
    Source => https://support.google.com/families/answer/7103340?hl=fr

    What is the version of Android on this phone and the model?

    Best regards.

    0