Wiko keyboard not showing up

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Stephhachet -  
Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   -
Hello,

The keyboard on my Wiko Harry is not showing up anymore. I had already experienced this issue before and managed to solve it. However, this time it happened when I turned my phone back on. I can enter my PIN, but I locked my phone with a code, and since the keyboard isn't showing, I can't enter it.

Is there a way to get to the home page and then to the settings?
Is a safe mode restart possible and how?
If not, how can we format the phone?

Thank you for your help.

Best regards,

2 answers

  1. bendrop Posted messages 12659 Registration date   Status Contributor Last intervention   8 527
     
    Good evening,

    It’s a shortage.
    See this grouped topic https://forums.commentcamarche.net/forum/affich-36366868-bug-gboard-s-est-arrete-sujet-groupe
    and if that doesn't change anything, you'll need to reset by backing up your data beforehand and removing your SIM card before the reset.

    Best regards

    --
    Ignorance and folly have their pleasures just as the mind and knowledge do.
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