Power button stays on

Hello,

Your PC seems to be going into hibernation instead of shutting down (hypothesis)

Follow the steps below and see what it gives:

All settings

Then System






First,
uncheck "hibernate" if checked.
Make sure to save the change.
Restart your PC to ensure the change takes effect.
Then... test the shutdown to see if it's better or not.

If it's okay, then good; if not:
"Fast startup" can also interfere on older PCs, so try disabling it.

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Thank you
I just followed the advice and will restart and wait a few minutes to inform you.

Hello gugu.
I thought my problem was solved, but it’s not the case.
In fact, the next day my problem persisted and I had to wait until yesterday to move on
to the second solution. And unfortunately, the situation is still the same.

It's simple, make sure you click on stop and not mistakenly click on sleep?

Otherwise, disable hibernation, sleep, and fast startup.
We'll reactivate them one by one later to see.

All settings
Update and security
Run a search for updates and install them (repeat this several times to ensure all are taken)

And check for updating your drivers if needed, with this:
https://www.commentcamarche.net/faq/48455-mettre-a-jour-ses-pilotes-gratuitement-avec-driverscloud

Basically, we only keep the classic shutdown, no sleep or anything.
We'll see about getting updated.
Depending on the results, we'll reactivate sleep and fast startup to check.

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What exact HP model do you have?
(label under the PC or in the battery compartment if removable, like dv7 4163sf, model number and letter that follow)

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Yes, I’m checking carefully before clicking on stop. It’s true that I had doubts.
Drivers are up to date.
Model HP 17-FO74 NR
I have followed all your advice.

Model---HP Pavilion 17-f074nr

unchecked: fast startup, hibernation, and lock.

For updates, I am told everything is okay

But review the updates.

I'm not too sure...

This model seems to be from 2015 and should be OK under Windows 10.
(at least, I think)

I see that it originally comes with two utilities/programs affecting the power settings:
"HP AC Power Control Utility" and "ENERGY STAR Qualified Power Plan"
If you have them, check the possible settings that might affect the shutdown.

You can also check "HP Support Assistant" to see if it provides any updates or indicates an issue.

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Thank you gugu, I will take a look at all of this with a clear mind.
Then I will get back to you.