"Epson XP-452 'Ink Out' Error"

Question

Hello

I have an Epson XP-452 printer
When I turn it on, I get a "Ink out error" displayed in red.
And I can't do anything at all.

It’s less than 3 months old, it's under warranty, but if this issue can be resolved by myself, I would save time.

Thank you for your responses.

pistouri · Answer

Hello,  Ink out = Out of ink.  1- Turn on your Epson printer. Check your cartridges. Go to Control Panel → Hardware and Sound → Devices and Printers Click on your printer. Section →  Epson Product Support There should be a line →  Checking ink levels  Now just look to see if one of them is empty or nearly empty.   2- Try unplugging for about 10 seconds and then plugging your printer back in. I don't really believe in that.  3- Check out this video There are no explanations, and on your printer like mine (higher model) there is no right button. Unless it’s the button with a circle and an upside-down triangle on the front of the printer or the OK button.  It’s like a reset.  3- Try pressing the Power button for a good 5 seconds and release it. When you release the button, press it again for about 3 seconds. Now release the button and then quickly press the Power button again. The printer is reset.  4- Another method: Unplug the printer from the power source (wait for it to clear memory) for about 10 seconds ... Connect the printer to the power source (wall socket). Press the Power button for 15 seconds Release the Power button. Press the Power button again for 15 seconds Release the Power button again (the printer will stay on) And finally, press the OK button or the one with a triangle in a circle.  Good luck...    A+ -- pistouri

Juanlucas_38 · Answer

Hello pistouri

Thank you for your quick response.

So for point 1: Impossible because the printer doesn't actually start. The error shows up on the screen and that's it, no connection possible with the printer either via WIFI or USB.

For point 2: I've probably done that 50 times already!!!

For point 3: Video: Follow exactly like the video 3 or 4 times with no result.
For point 3 (bis): Same, no reaction.

For point 4: No reaction.

I'm attaching 2 photos of the display.

The 1st one when I turn on the printer:

The second one when I want to turn it off after the 1st message displays:

Thanks again but I think it's going to quickly return to D***Y.

pistouri · Answer

1- You should be able to check the ink level from the PC whether the printer is on or off.
Redo point 1.

2- Ink out error retry set I/C

I found this for this error:

Please note, a note is required when we are finished.
Can you please remove the power from the printer by unplugging it from the outlet?
Then, wait 10 minutes, reconnect the power to the printer, turn it on and let me know if it works correctly now.
Let me know the results 

Please remove the ink from the printer, then turn it off.
Then using a Q-Tip with alcohol (or hot water if you don't have any) for cleaning, clean the areas where the ink goes in.
Next, use a damp cloth and wipe the inside of the printer.
Once done, let it dry for 10 minutes.
Then, put the ink back, turn on the power and let me know if it prints correctly afterwards please.
This will also allow you to see if there are any foreign objects in the printer that may be causing this problem.

Open the cover and remove all inks.
Close the cover and turn off the printer. 
Leave it for about 30 to 45 seconds. 
Turn it back on. Reinstall the ink cartridges.
Check if it charges after closing the cover.
If it still says ink replacement needed, check your LCD screen. 
Generally, it will tell you which ink cartridge needs to be replaced. It may be a faulty ink cartridge.

I'm not giving you the source of the message as it’s translations.

Finally, there’s customer service.
Don’t forget to bring your invoice for reference.

--
pistouri

Juanlucas_38 · Answer

Thank you for your help.

I just redid the 1 by following your path.
And here’s the result:

For the 2:

I did it several times after seeing it on the internet but without results.

Yeah, as you said, heading to customer service tomorrow.

Juanlucas_38 · Answer

Hi  YES, it went for repair at EPSON under warranty. In the meantime, out of urgency, I had to buy another one, so I haven't tried it yet; it's still in the packaging.

"Epson XP-452 'Ink Out' Error"

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