Letter transformed into Chinese characters
Warath
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Member
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Pierre -
Pierre -
Hello,
On certain emails I receive, there are Chinese characters appearing in place of letters. I have tested with several email services on multiple PCs and even different smartphones, and I still have the same issue.
The sender is sure that it doesn't come from their end.
Has anyone ever encountered this problem and, if so, does anyone have a solution?
Thank you.
On certain emails I receive, there are Chinese characters appearing in place of letters. I have tested with several email services on multiple PCs and even different smartphones, and I still have the same issue.
The sender is sure that it doesn't come from their end.
Has anyone ever encountered this problem and, if so, does anyone have a solution?
Thank you.
10 answers
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Hello, after struggling for several days with the same problem (letters like é è ' etc.) being replaced by Chinese symbols or squares which made the message unreadable (only from certain senders), after contacting support three times who uninstalled, reinstalled, and reset MAIL on three different PCs including one brand new (I also specify that the emails were fine when read online), I finally found a solution at home.
So for me, it’s Windows 10, all updates are fine, three different devices Lenovo, Asus, and Dell, GMAIL messaging with three different accounts
I went into mail
Add an account
Create an account with OTHER POP/IMAP ACCOUNT and I entered my Gmail address (the same one I used when creating a GMAIL account directly in mail) and boom everything is OK.
Hope it works for you too.