Gigaset AS470 duo, communication impossible

Solved
mino -  
baladur13 Posted messages 47334 Registration date   Status Moderator Last intervention   -
Hello,
I just bought a Gigaset AS470 A duo landline phone,
It shows INT 1, INT 2 on the screen so I can call internally, but when I dial an external number, the number appears but there’s no ringing. However, it rings on my correspondent's side and they can hear me, but I can't hear them.
I can't establish a conversation.
Can you please help me? Thank you.

2 answers

  1. baladur13 Posted messages 47334 Registration date   Status Moderator Last intervention   14 392
     
    Hello,
    Is this device connected to a box?
    If so, please reset it.
    To do this, cut its power supply (the box) for a minute and then turn it back on.

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    0
  2. mino
     
    Yes, my device is connected to the box.
    Simple, but you had to think of it!
    A big thank you to you.
    0
    1. baladur13 Posted messages 47334 Registration date   Status Moderator Last intervention   14 392
       
      Thank you for the feedback...
      Good luck on the CCM forums.
      0