Despite closure, OUTLOOK.EXE remains active Solved

Question

Hello,

I have a recent computer running Windows XP. After doing a clean and complete reinstall of my system, I installed Office 2007, for which I have a license. Everything works fine, diagnostics are correct, and the latest Windows updates are installed, except that I am encountering the following problem. Closing Outlook 2007 does not end the OUTLOOK.EXE process. To be able to use the software again, I have to go to the task manager to terminate it. This way, Outlook 2007 can work again, but it's not a very elegant way to proceed. Thanks to anyone who can provide the right tip for achieving normal operation...

Configuration: Windows XP Internet Explorer 7.0

BluesyPete · Accepted Answer

In Outlook 2007:

1) Tools tab
2) Privacy Settings Center
3) Add-ins
4) "Go" button (at the bottom)
5) Uncheck all!

Check (several times) that Outlook closes properly... It works!!!!

Then you can redo steps 1 to 5 by rechecking the boxes one by one to find the one that causes the problem.

sfel · Answer

Hello,

unfortunately for you, this problem is widely known.

In previous versions, when Outlook crashed, its process remained active, and we had to terminate it through the task manager.

For Outlook 2007, the problem is just as prevalent.

All you can do is hope and pray to all the gods (Jesus, Muhammad, Buddha, Bruce Lee, Pelé ....) that your problem gets fixed by a certain Bill (who would love to be on this list ^^)

--
The enemy is foolish: he thinks we are the enemy, when in reality, it's him!
GLOUGLOU ...

didier5470 · Answer

Hello,  Thanks for the tip. It's reassuring to know that what is "abnormal" is ultimately normal!

sfel · Answer

yes, finally reassuring to know that the technicians at Crosoft selling their products at astronomical prices are not reliable...

--
The enemy is stupid: he thinks we are the enemy, when it's actually him!
GLOUGLOU ...

BLF · Answer

Here’s something that should definitely help you close your Outlook normally, given that this time the problem isn't caused by a Microsoft bug, it’s worth mentioning… it’s quite rare :)

https://www.howto-outlook.com/faq/outlookdoesntclose.htm

nicolaseridan · Answer

Hello,
I had the same problem as Didier 5470, and BFL's response (https://www.howto-outlook.com/faq/outlookdoesntclose.htm) was a great help to me.
I disabled some options (notably the presence of an antivirus menu in Outlook 2007) in my antivirus (NOD32) and everything is better now. I ran an 'Office diagnostic' and it found errors, which it then repaired.

I also disabled the startup of some unnecessary add-ins for me (like synchronizing Outlook with a mobile phone).

I just closed Outlook, and OUTLOOK.EXE doesn’t appear in the taskbar. And it took me 13 minutes to solve this problem. Thank you all.

vendita · Answer

Hello everyone,

Like you, I've had this problem with the outlook.exe process.
While browsing the internet, I discovered a new website that explains everything step by step with images, and it worked for me.
I even asked other questions via email, and they responded very quickly ;)

Here's the link:

http://www.reponseinformatik.com/processus-outlook.exe.php

Good luck!

ReponseInformatik.com · Answer

Hello,  Here is the detailed solution with images to your problem on this forum:  http://www.reponseinformatik.com/arret-processus-outlook-exe-t8.html  See you soon!

Scorzini · Answer

Thank you for these answers, I've been trying to find out why Outlook won't close for weeks...

In fact, it's just the antispam module of my antivirus that's preventing it from closing.

In my opinion, it's still a bug from Micro$oft.

kang59 · Answer

Thank you for the information!  The first website in English that allowed me to solve the issue in no time!

lafouine · Answer

How did you manage to completely close Outlook? I'm having the same problem; it remains active in the processes and the site is in English, and I don't understand anything, and the other links are dead...
Thank you in advance.

buggy05 · Answer

For my part, it was the Lavasoft email scanner module that was bugging out.

Despite closure, OUTLOOK.EXE remains active

12 answers

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