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Unable to install EPIC GAMES LAUNCHER

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Scinon Posted messages 12 Status Membre -  
Maximax225 Posted messages 2 Status Membre -
Good evening, this is my first time posting here, I'm desperate because I've searched everywhere and haven't found a solution. Every time I try to install the Epic Games launcher, I get a window that displays this error message:

https://hostpic.xyz/files/15681235474136297731.png

"Unable to write the value to the key
Software\Classes\com.epicgames.launcher\shell\open\command. Please check that you have the necessary permissions for this key or contact your technical support team.

I have Windows 7. I've tried everything, please help me. Thank you.

4 answers

Answer 1 / 4
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479
 
Hello

I’ve tested everything, please help me

What do you mean?

Because right now it indicates that you do not have admin rights to install. So you need to check that these rights are active on your account.

Best regards

--
"We swallow the lie that flatters us in one gulp, while we drink the truth that is bitter to us drop by drop."
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Scinon Posted messages 12 Status Member
 
Hello,

Thank you for your reply.

I uninstalled and reinstalled, tried to repair, cleaned the computer, etc.
I normally have administrator rights, I install several things but it doesn't work with Epic Games.
Just in case, how can I check?
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madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479 > Scinon Posted messages 12 Status Member
 
Verification in Windows account management.
HERE
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Scinon Posted messages 12 Status Member
 
I followed the steps, it should be activated and I still get the error message..
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madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479 > Scinon Posted messages 12 Status Member
 
In that case, try uninstalling in safe mode if possible. Otherwise, contact support.
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madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479
 
Or THIS (in English)
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Answer 2 / 4
Archeus01 Posted messages 1566 Registration date   Status Member Last intervention   453
 
Hello,
Typically, a simple right-click on the executable and selecting "Run as administrator" should do the trick.
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Scinon Posted messages 12 Status Member
 
When I right-click on Epicinstaller, I don't have the option "Run as administrator." I have this option for everything else except that.
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Archeus01 Posted messages 1566 Registration date   Status Member Last intervention   453 > Scinon Posted messages 12 Status Member
 
Well, it's possible that you're not on an account with admin rights. So it makes sense that you don't have permission to modify the registry.
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madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479
 
A test: Shift + right click
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Scinon Posted messages 12 Status Member
 
I have this displayed, but I don’t use a password, so I just typed the username, and it didn't work.

https://hostpic.xyz/files/15682950024082755228.png
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Answer 3 / 4
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 479
 
It seems that your problem has found a solution.

I invite you to mark it as resolved, it's very simple.

Please click on >THIS LINK<

Best regards

--
"We swallow the flattering lie in one gulp and we drink the bitter truth drop by drop."
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Answer 4 / 4
Maximax225 Posted messages 2 Status Member
 
Hello, can you help me because I also have this problem. If you resolved it, I would like to know how.
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