How to unsubscribe from fonious?

Jack_93 Posted messages 4 Status Member -  
 Sniper465 -

Help me please, I accidentally subscribed to Fonious because it wasn't even that in the first place, anyway!! Every day it's deducting from my plan!!!!!! Please how to cancel this subscription


2 answers

  1. mouny
     
    hello, to unsubscribe it's simple, go to (hello) then (my profile) and finally (unsubscribe). ps: I just unsubscribed.
    2
    1. assadou
       
      Thank you, it works.
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  2. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568
     
    Hello to you too...

    You should probably check with your phone service provider....

    --
    My mission is to kill time and his is to kill me in turn.
    We are perfectly comfortable among assassins (E.Cioran)
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    1. Jack_93 Posted messages 4 Status Member
       
      I thought that too, because I didn't find anything on the internet, thank you for your help.
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    2. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568 > Jack_93 Posted messages 4 Status Member
       
      No problem!

      These are often "offers" linked to phone subscriptions, as there is sometimes a subscription that follows just from visiting a website as soon as certain options are activated in the subscription (like "internet+"...) ... In short, if there is no apparent unsubscribe link (and even sometimes, they may appear but are non-functional...), it is with the customer service of the phone operator that an action is possible...
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    3. Jack_93 Posted messages 4 Status Member
       
      Exactly, they say that to cancel the subscription you need to check the service website, but there's absolutely nothing at all, thank you very much once again ????
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    4. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568 > Jack_93 Posted messages 4 Status Member
       
      Look at the topic I found here:

      https://forum.quechoisir.org/arnaque-sfr-service-fonious-t138776.html

      There’s a lead in the response provided... (and this should be applicable to any operator...) And what’s interesting is that in the question, the person refers to what I quote: “internet+” which is an option found with several operators... So, in addition to contacting your operator, check in your customer area if this option is activated... (if it is, disable it to avoid further problems...)
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    5. Jack_93 Posted messages 4 Status Member
       
      Except that my operator is not SFR, it's an Algerian operator, and when I called my operator, they told me that as long as there is no connection between them and Fonious, they can't do anything for me.
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