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Outgoing calls prohibited and texts unable to send

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sasa86 Posted messages 10 Registration date   Status Member Last intervention   -  
sasa86 Posted messages 10 Registration date   Status Member Last intervention   -
Hello
my boyfriend has a Samsung XCover 4 4G NFC but he can't make calls; it says outgoing calls are prohibited and he can't send texts either. The SIM card is active. Thank you for your help.

1 answer

  1.
    MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980
     
    Good evening,
    I think you should check with your operator...
    Restart your phone just in case..
    https://communaute.orange.fr/t5/g%C3%A9rer-mon-offre-mobile/Appel-sortant-interdits/td-p/601229
    https://forums.commentcamarche.net/forum/affich-34453859-appels-sortants-interdits
    https://www.assistance-mobile.com/questions/740335-desactiver-interdiction-appel-appeles-sortants
    The enemy is stupid: he thinks that we are the enemy when it is actually him!
    Pierre Desproges
    1
    1. sasa86 Posted messages 10 Registration date   Status Member Last intervention   1
       
      Hello, good problem solved in fact I called Orange and gave my customer number to activate the line and after restarting the phone it works.

      So here is the solution if you have the same issue with your phones
      call your operator and do what is asked, it's that simple
      I should point out that I placed my plan order through the Orange website.
      Have a good day everyone.
      0