Jumping knob
Solved
Jeanne
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ChariduP Posted messages 5706 Registration date Status Contributor Last intervention -
ChariduP Posted messages 5706 Registration date Status Contributor Last intervention -
Hello!
For a week now, when I scroll through different pages on the Internet, my scroll wheel 'jumps'. That is to say, if I want to go in one direction, the page goes in the opposite direction in little jerks, which makes navigation very difficult, if not impossible. I tried changing my wireless mouse for a wired one, but it didn't help, so the problem probably comes from my Packard Bell laptop purchased in 2013 (I don't know its exact name).
Thank you in advance if someone could post a solution to this slight inconvenience!
For a week now, when I scroll through different pages on the Internet, my scroll wheel 'jumps'. That is to say, if I want to go in one direction, the page goes in the opposite direction in little jerks, which makes navigation very difficult, if not impossible. I tried changing my wireless mouse for a wired one, but it didn't help, so the problem probably comes from my Packard Bell laptop purchased in 2013 (I don't know its exact name).
Thank you in advance if someone could post a solution to this slight inconvenience!
1 answer
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Hello again!
I managed to solve this problem on my own; apparently, the driver, being the same for my old wired mouse and my new wireless one, was the cause. So, I simply uninstalled it, unplugged it, and then plugged it back in so it could reinstall (Control Panel -> Hardware and Sound -> Device Manager -> Mice -> HID-compliant Mouse). I hope this can help you!
