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Ptitkiwi -  
 suzanne -
Hello,

It's been a while since I've had the story option on my Messenger account, and I also don't see the online friends bar at the top.
When someone else connects to their Messenger app on iPhone, they can see the stories and the bar. I don't understand; it must be an issue with my account, but I can't figure out where, and it's really bothering me.
Can someone please help me?
I also no longer see people typing in the conversation, and sometimes when someone is online, it says "active 1 min ago" instead of "active."

Thanks in advance!

Configuration: iPhone / Safari 12.1

2 réponses

Réponse 1 / 2
ChariduP Posted messages 5706 Registration date   Status Contributeur Last intervention   2 736
 
Good evening Ptitkiwi,

Have you checked if you have the latest version of Messenger installed on your phone?

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ChariduP
5
Ptitkiwi
 
Good evening, yes I have the latest version of the application, namely 213.0.
0
ChariduP Posted messages 5706 Registration date   Status Contributeur Last intervention   2 736 > Ptitkiwi
 
Try uninstalling and reinstalling the app to see if the problem persists.
0
Ptitkiwi
 
It’s done. But as I was saying, when I connect another account that isn’t mine, it works... it must be something with my account, but I don’t see where...
0
popol > Ptitkiwi
 
Same story absent from my profile. But it works if I use another account.
I had to delete it 1 or 2 years ago because it was useless. But now that I want to put it back
it's impossible to find out how to reactivate it.
0