Increase RAM from 4 to 8GB

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Timoteil Posted messages 220 Status Member -  
Timoteil Posted messages 220 Status Member -
Hello,
My name is Vincent, I'm 14 years old, and one day I had the idea to put 8GB of RAM in my HP laptop, which originally had only 4GB of DDR3 PC3. I bought the same one I already had to avoid any compatibility issues, and when I turned on my laptop, my task manager showed 4GB, and when I right-clicked on 'This PC' and checked properties, it said installed RAM: 4GB. I decided to go on some forums, I read and, thanks to that, I installed an application called Speccy, which told me I had 8GB of DDR3, and CPU-Z told me slot 1 has 4GB and slot 2 has 4GB, and I didn't see any difference. I watched some videos, and they told me to update my BIOS, but that didn't change anything, and my BIOS indicated 4GB. I reinstalled Windows 10, and still nothing. I'm really frustrated; please help me.
I'm really sad that mine never works while others do.

My configuration

RAM: 4GB DDR3 or 8GB DDR3 Hynix, I don't know now I'm doubting.

Windows 10 Home

GeForce 820M

HDD 750GB 5200 RPM

There you go, I don't know if this will help you. Please help me.

Configuration: Android / Chrome 74.0.3729.136

21 answers

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gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 701
 
Your HMT351S6CFR8C-PB memory module is not compatible with the other one and your PC.
It requires 1.50 volts while your PC needs 1.35 volts.
(This seems to make it visible but non-functional)

Another possible difference, but there's no need to look further, you should remove it to avoid any issues and buy a suitable one.

Advice for next time, use a software tool like the one you used to determine the specifications you need, or additionally check Crucial's site (without implying to buy there, but to see what is compatible with your PC).
Example:
https://www.crucial.fr/compatible-upgrade-for/hP---Compaq/hp-15-r201nf#MEMORYFilters

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gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 701
 
up
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Timoteil Posted messages 220 Status Member
 
Ohhhh no, I'm so disappointed but anyway, thank you very much gugu01 for your help and good evening.
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