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Saba TV issue

dridri.50 Posted messages 7 Status Membre -  
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   -
I have a new problem with my Saba Smart TV. It shows that I have Wi-Fi, but when I start YouTube or Netflix, there is no Wi-Fi. Additionally, it indicates that I have no signal to watch channels like TF1, etc. It works with a rooftop antenna. My second TV has a signal, so it's not an antenna issue.
Thanks to anyone who can help…!

2 réponses

Réponse 1 / 2
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Good evening,
Have you tried swapping the two TVs?
Try unplugging everything, HDMI cables, antenna, and power plug, wait five minutes, and then plug everything back in.
If that doesn't work and if you have access to the menu, do a "reset" or "factory reset" or "initial setup" (see menu) but you will have to redo all the installation and settings.

--
I call a cat a cat *
     *in French in the text
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dridri.50 Posted messages 7 Status Membre
 
Yes, I have already tried swapping the two TVs and the other TV works...
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Réponse 2 / 2
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
And did you do a reset?
Does this TV work with an external source, like a DVD player for example?

--
I call a cat a cat *
     *in French in the text
0
dridri.50 Posted messages 7 Status Membre
 
No, it doesn't work with a DVD player... and no, I haven't done a reset...
If I reset it, I'm afraid I'll lose my Netflix password that was given to me by someone I'm no longer in contact with.
Thank you in advance for your help!
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Sorry, but I'm out of it right now, I'm passing my turn to the guys in the forum.
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dridri.50 Posted messages 7 Status Membre
 
Alright, thank you anyway.
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
You're welcome, and feel free to come back and give updates or if you have any other questions.
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