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Saba TV issue

dridri.50 Posted messages 7 Status Member -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
I have a new problem with my Saba Smart TV. It shows that I have Wi-Fi, but when I start YouTube or Netflix, there is no Wi-Fi. Additionally, it indicates that I have no signal to watch channels like TF1, etc. It works with a rooftop antenna. My second TV has a signal, so it's not an antenna issue.
Thanks to anyone who can help…!

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 203
     
    Good evening,
    Have you tried swapping the two TVs?
    Try unplugging everything, HDMI cables, antenna, and power plug, wait five minutes, and then plug everything back in.
    If that doesn't work and if you have access to the menu, do a "reset" or "factory reset" or "initial setup" (see menu) but you will have to redo all the installation and settings.

    --
    I call a cat a cat *
         *in French in the text
    1
    1. dridri.50 Posted messages 7 Status Member
       
      Yes, I have already tried swapping the two TVs and the other TV works...
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  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 203
     
    And did you do a reset?
    Does this TV work with an external source, like a DVD player for example?

    --
    I call a cat a cat *
         *in French in the text
    0
    1. dridri.50 Posted messages 7 Status Member
       
      No, it doesn't work with a DVD player... and no, I haven't done a reset...
      If I reset it, I'm afraid I'll lose my Netflix password that was given to me by someone I'm no longer in contact with.
      Thank you in advance for your help!
      0
    2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 203
       
      Sorry, but I'm out of it right now, I'm passing my turn to the guys in the forum.
      0
    3. dridri.50 Posted messages 7 Status Member
       
      Alright, thank you anyway.
      0
    4. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 203
       
      You're welcome, and feel free to come back and give updates or if you have any other questions.
      0