Site access issue
Solved
Rocky1958
Posted messages
36
Status
Member
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Rocky1958 Posted messages 36 Status Member -
Rocky1958 Posted messages 36 Status Member -
Hello,
On three search engines Google, Firefox, and Microsoft Edge I no longer have access to the Zalando site and I receive the following message: An error has occurred. Let's try again later?
The problem is that this has been going on for 3 days .....
I have been told that it could be the antivirus blocking the access, but I don’t know how to do that!!??
Could you please help me, thank you in advance.
Best regards
Configuration: Windows / Chrome 73.0.3683.103
On three search engines Google, Firefox, and Microsoft Edge I no longer have access to the Zalando site and I receive the following message: An error has occurred. Let's try again later?
The problem is that this has been going on for 3 days .....
I have been told that it could be the antivirus blocking the access, but I don’t know how to do that!!??
Could you please help me, thank you in advance.
Best regards
Configuration: Windows / Chrome 73.0.3683.103
1 answer
-
Hello,
Give a screenshot of the message and:
To check your computer for potential infections and get an overall status of the system:
Follow the FRST tutorial by clicking on this blue link. ( take your time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:- FRST.txt
- Shortcut.
- Additionnal.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ and in return, provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.
(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).
--
Please press any key to continue the disinfection...
