Weird charge on my bank account, please help me.

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Special_Army Posted messages 15 Status Member -
Desse3661 - 15 Jul 2020 at 09:06

Hello, good evening
I wasn't sure which forum to post in, so please let me know if I got it wrong.

A few days ago, there was a withdrawal of €43 from my bank account, and I have no idea what it is. The withdrawal is listed as: Profiles Partner Frejus. I have absolutely no idea where it could have come from, and even if it's not a huge amount, losing €43 is still a loss, especially for an unknown reason. I looked it up online and couldn't really find what it might correspond to.

Thank you for reading everything and taking the time for me. If anyone knows what this could be about, I would thank you in advance for informing me of the reason for this withdrawal.

Have a good evening.
Best regards

7 answers

Answer 1 / 7

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Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520

Hello

This is probably about this (According to the # SIRET):

https://www.societe.com/societe/smart-digital-technologies-479048928.html

https://www.signal-arnaques.com/user/confirm?redirect=scam/view/125928 Insurance 'loan' ??..

TO WHOM have you transmitted your card information lately? No trial offers or 'gifts' at low prices in the past few weeks?

See you+
14
1. Desse3661
  
  I was on Facebook for beauty products and never received anything.
  
  0
Answer 2 / 7
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520

Re:

Did you really read the T&Cs of Moolineo BEFORE giving them your banking details? In my opinion, NO.. There is certainly a 'subscription' unless you cancel within the allotted time..

The origin of the charge is certainly from that side..

Profiles Partner probably acts as a payment platform (= intermediary to cover up the traces..) for the benefit of Moolineo, which is going to charge you every month €43..

You need to 'unsubscribe' by going back to that crappy site Moolineo..

NEVER give your credit card information online!! Always use a Virtual Card (One-time use..).

A+
4
1. Special_Army Posted messages 15 Status Member 4
  
  No, I only provided my email address to Moolineo, so it wasn't Moolineo that charged me but Profile Partner instead. Generally, Moolineo is a serious site, but some offers seem to be scams and I didn't pay enough attention.
  
  I contacted Profile Partners by email to ask for explanations and a refund if possible; I am waiting for their response.
  
  0
2. Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention 14 520
  
  Re:
  
  But what does this mean:
  
  and I filled in my bank details and I was debited €2
  In the end, to WHOM did you give your credit card information?
  
  See you+
  
  0
3. Special_Army Posted messages 15 Status Member 4
  
  Yes, I filled in my bank details on the site that Moolineo redirected me to, but not on Moolineo. And anyway, Moolineo never charges anyone; I haven't even given my bank details to Moolineo.
  I just spoke with Profile Partner Finances on the phone and it's not them because they do not charge their clients in any case.
  
  I'll try to contact SmartDigital Technology as you suggested and I'll let you know.
  
  0
4. Pierr10 Posted messages 13836 Registration date Status Moderator Last intervention 5 843 > Special_Army Posted messages 15 Status Member
  
  >> I just spoke with Profile Partner Finances on the phone and it's not them because they never charge their clients. <<
  
  This doesn't match what you wrote in your initial message.
  
  Given the confusing situation, I think the best thing to do is to contact your bank:
  - to find out who has direct debit authorizations
  - and to revoke the authorizations that you believe you did not give.
  
  This will allow you to know who is really behind the €43 debit and whether it is truly unjustified or if there is an explanation.
  
  0
5. Special_Army Posted messages 15 Status Member 4
  
  Yes, there seems to be a misunderstanding, I believe. The name of my payment is Profile Partner Fréjus, so I tried calling all the companies I found with a similar name, and Profile Partner Finances told me it wasn't them.
  
  Yes, anyway I need to go see my bank this morning for my phone, so I will take the opportunity to ask them.
  
  0
Answer 3 / 7
Special_Army Posted messages 15 Status Member 4

Thank you for your two responses, and recently I have not given my bank details to anyone, much less for a trip or insurance or anything like that, so that's what I can't understand.

Only one or two weeks before my deduction, I went to the remuneration site called Moolineo (you may know it) and I filled out an offer that was a lottery, and I provided my bank details and I was charged 2€ (I was aware of that so it's normal) but two weeks later I had another charge of 43€ (I had never heard of Profiles Partner Fréjus).

Moolineo is originally a reliable site based on its reputation and the reviews and comments found about it, so I trusted it, but maybe I shouldn't have?!

Do you think this site scammed me? Thank you for your time and your valuable help.
2
1. Pierr10 Posted messages 13836 Registration date Status Moderator Last intervention 5 843
  
  Hello,
  
  The link with Moolineo is not obvious.
  What is certain is that Profiles Partner has your complete bank details (the ones found on a bank statement) to make a direct debit; it's not like a payment by credit card.
  
  Profiles Partner seems to be a serious company.
  The best course of action is therefore to approach things logically: Start by contacting them for information.
  
  Best regards
  
  0
  1. Special_Army Posted messages 15 Status Member 4 > Pierr10 Posted messages 13836 Registration date Status Moderator Last intervention
    
    In any case, if it's a serious company, that reassures me a bit. I'll try to contact them and we'll see. I'll keep you updated.
    
    0
Answer 4 / 7
Pierr10 Posted messages 13836 Registration date Status Moderator Last intervention 5 843

Good evening,

I found this:
https://probleme-paiement.fr/partners-finance/
1
1. Patricia
  
  Hello, I would like to contact them because they have already made 2 withdrawals from my Visa card and when I was on holiday, I left my phone with my little granddaughters, and I think they must have done something really silly. A big thank you for your response, which I am eagerly waiting for. Have a great day to you and your family.
  Patricia
  
  0
Answer 5 / 7
jackie06

Hello, I have the same thing; you need to immediately report it to the bank.
1
Answer 6 / 7
myriambe2003@yahoo.fr

I was also surprised to see a worrying deduction from profiles Partner 83600 Fréjus when I returned to Belgium...!! Upon checking my bank statements... the same goes for the benefit of 208 euros from CAP Coustelet... that's an expensive holiday!!!!!
Name: Elsen Myriam below is my email
1
1. Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention 14 520
  
  Re:
  
  And what is the purpose of this email recklessly exposed for all to see?? (Especially to those scammers on the lookout for nonsense..)
  
  See you!
  
  0
Answer 7 / 7
Special_Army Posted messages 15 Status Member 4

Well, I went to see my bank, they ordered me a new card and will try to cancel the subscription I took out by mistake.
Thank you all for your responses. Have a good day.

Best regards
0

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