My apps keep disconnecting on their own.
melanieh1
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VincentVoltaCCM Posted messages 5000 Status Membre -
VincentVoltaCCM Posted messages 5000 Status Membre -
Hello,
I have been experiencing a problem since yesterday: all my apps (Facebook, Instagram, Twitter...) log out from my iPhone without me asking.
Furthermore, my phone (iPhone 5s) keeps asking me for my iCloud password, but when I enter it, it either asks me again or tells me that my account details are unavailable. Also, I keep getting notifications that my Wi-Fi password is incorrect.
I really don’t know what to do, because even when I log back into all my apps, it logs me out again.
Could I have caught a virus through my router? Or my iPhone?
Thank you in advance for your help!
I have been experiencing a problem since yesterday: all my apps (Facebook, Instagram, Twitter...) log out from my iPhone without me asking.
Furthermore, my phone (iPhone 5s) keeps asking me for my iCloud password, but when I enter it, it either asks me again or tells me that my account details are unavailable. Also, I keep getting notifications that my Wi-Fi password is incorrect.
I really don’t know what to do, because even when I log back into all my apps, it logs me out again.
Could I have caught a virus through my router? Or my iPhone?
Thank you in advance for your help!
2 réponses
Hello,
We will start from the beginning:
A restart (ON OFF)?
A complete restart of iOS?
Charge for at least 10 minutes.
Do not unplug & Press the Power button simultaneously with the Home button (in the center at the bottom) for 30 seconds.
Depending on iOS:
Is iOS up to date?
=> It is possible that iOS 12 is not available:
https://forums.commentcamarche.net/forum/affich-35773664-mise-a-jour-impossible-comment-telecharger-des-applications-sur-mon-ios
--
Please keep me updated => "It's resolved thanks to / I found out that it was necessary" or "Still stuck"
because I often have several steps and always a trick up my sleeve!!!
We will start from the beginning:
A restart (ON OFF)?
A complete restart of iOS?
Charge for at least 10 minutes.
Do not unplug & Press the Power button simultaneously with the Home button (in the center at the bottom) for 30 seconds.
Depending on iOS:
Is iOS up to date?
=> It is possible that iOS 12 is not available:
https://forums.commentcamarche.net/forum/affich-35773664-mise-a-jour-impossible-comment-telecharger-des-applications-sur-mon-ios
--
Please keep me updated => "It's resolved thanks to / I found out that it was necessary" or "Still stuck"
because I often have several steps and always a trick up my sleeve!!!
VincentVoltaCCM
Posted messages
5000
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Membre
1 453
Check the App Store to see if these apps are installed with the latest version (does your iOS offer updates?).
Hello,
Then if it doesn't work, hold the application icon for 5 seconds:
A) Complete uninstallation
B) Restarting iOS.
C) Signing out and signing back in to the Apple account - iCloud ID
C) App Store => Installation.
D) Identification again.
[ Starting from iOS 11, there are temporary uninstallations:
Settings => General => Storage, no particular backup on internal memory for applications, so named can be completely uninstalled. ]
--
Thank you for keeping me updated => "It's resolved thanks to / I found out it was necessary" or "Still in a deadlock"
because I often have several steps and still have a trick up my sleeve!!!
Then if it doesn't work, hold the application icon for 5 seconds:
A) Complete uninstallation
B) Restarting iOS.
C) Signing out and signing back in to the Apple account - iCloud ID
C) App Store => Installation.
D) Identification again.
[ Starting from iOS 11, there are temporary uninstallations:
Settings => General => Storage, no particular backup on internal memory for applications, so named can be completely uninstalled. ]
--
Thank you for keeping me updated => "It's resolved thanks to / I found out it was necessary" or "Still in a deadlock"
because I often have several steps and still have a trick up my sleeve!!!