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My iPhone goes to sleep by itself.

Theo -  
HelpiOS Posted messages 15556 Registration date   Status Modérateur Last intervention   -
Hello, my iPhone X is going to sleep by itself as I just got it. Do you have a technique to stop that, please?

Configuration: iPhone / Safari 13.1.2

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Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 
Hello,
If your iPhone is not working, it must be returned and exchanged by the store/Internet service provider (ISP) that sold it to you.

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