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Reliability of B-part?

rachidsa Posted messages 269 Registration date   Status Membre Last intervention   -  
 Lepigeondebparts -
Hello,
I found a part for my vehicle on a website (it's the only place I found it).
I don't know it at all and I don't know if it's reliable, it's https://www.b-parts.com/fr/

Have you ever used this platform? Are they serious?

Thank you in advance
Best regards

8 réponses

Réponse 1 / 8
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 517
 
Hello

An anonymous site cannot be reliable... Where are the Legal Notices then?

See you later!
7
Réponse 2 / 8
Steven43750
 

I just went through them and I do not recommend them at all. Incomplete part and customer service that keeps you waiting for 3 weeks to ultimately do nothing.
1
Réponse 3 / 8
Lepigeondebparts
 

First order and problem

I placed an order, was charged €62, and three days later I was told that the item was unavailable, but another one was available for over €220

And they offered me to pay the difference

This is a huge scam for me; this site should be avoided, even their refund proposal

Do not buy from this site
1
Réponse 4 / 8
UnPeuTardMaisBonCaPasse
 
The site in question has just been acquired by PSA. Proof that it is a trustworthy site. For your information, it is a Portuguese company based in Porto.
0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   14 517
 
Miracle!! There are now Legal Notices.. But they still don't provide a # of RCS..
0
Réponse 5 / 8
Lb
 

The legal notices are apparently here.

https://www.b-parts.com/fr/mentions-legales
0
Réponse 6 / 8
Christophe
 

After 15 emails in 7 months to the sales department regarding a malfunction on the site at the time of payment, the refusal of a refund is communicated!!!
No respect for the customer, we are on the verge of organized fraud.
Avoid this site at all costs, you risk paying for the same item twice and you will be treated with exceptional bad faith.
Christophe
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Réponse 7 / 8
Fabdol Posted messages 1 Registration date   Status Membre Last intervention  
 

This place is rubbish, I ordered a gas can and they sent me a diesel can, and returning it is a hassle, I feel like I'm talking to a wall, I do not recommend.
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Réponse 8 / 8
Znth
 

It is now a subsidiary of Stellantis...
0