Elgato software signal

Solved
Paulinetherese Posted messages 123 Status Member -  
 paulinetherese -
Hello. I have an Elgato video capture device. It seems that I am properly connected, but I receive the message NO SIGNAL on my computer. The video plays on my TV but not on my computer. The white, red, and yellow plugs are connected to their respective colors. Where could my mistake be? I have Windows 10. Thank you for your help.

1 answer

  1. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 091
     
    Hello, I am not familiar with your equipment. I would like to point out that your box should come with software on a DVD to install. The transfer happens in real-time. If it doesn't work, check on YouTube for tutorials that might help you.
    https://www.bing.com/videos/search?q=vid%C3%A9o+capture+Elgato&view=detail&mid=78CB4829D64823F43DDE78CB4829D64823F43DDE&rvsmid=ACFB312F2954333A87F9ACFB312F2954333A87F9&FORM=VDQVAP

    "Donkeys change their minds, not fools"
    Please remember to mark your message as "resolved" if that's the case.
    1
    1. paulinetherese
       
      Thank you very much. Although I no longer had the CD, I went online and I succeeded. I was also not properly connected.
      0