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[Grouped Topic] Error 401: Access to hotmail, Outlook denied

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tellas1 Posted messages 5 Status Member -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -
Hello,

Windows 7 computer and Internet Explorer 11.0

Since today, I have the following message when I open a mailbox

401 - Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied

An error occurred during translation

Yesterday, November 15, 2018, there was no problem

What should I do?

Best regards

7 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello,
    See with Microsoft, as this issue has been reported by several people since this morning
    https://forums.commentcamarche.net/forum/affich-35697573-impossible-ouvrir-outlook
    https://forums.commentcamarche.net/forum/affich-35697498-messagerie-hotmail-bloquee
    --
    bazfile security contributor.
    2
    1. kily
       
      Thank you
      0
    2. WDC
       
      Thank you, but when we try to contact support by email, it redirects us to our messaging system :( which always displays the same error message. Do you have any more information or not?
      0
    3. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
        
      Thank you, only to contact support by email

      No, no information, we can reach them by phone, their number is on the page I mentioned in my first message, it is 01 85 14 81 59. From 9:00 AM to 9:00 PM Monday to Friday. From 10:00 AM to 6:00 PM on Saturday and Sunday.
      0
    4. nath
       
      me too, the same problem and apparently still not resolved
      0