No sound coming from my new Samsung screen
Bane91
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epango Posted messages 37194 Registration date Status Membre Last intervention -
epango Posted messages 37194 Registration date Status Membre Last intervention -
Hello,
I own an MSI GS63 7RE laptop, and when I work on it (or play), the single screen (integrated here) prevents me from doing multiple things at once.
Since there is an HDMI port, I decided to buy a monitor to have 2 screens. I purchased the Samsung C24F390, a curved monitor with an HDMI port.
It is functional; I can switch between screens, but there is a problem. No sound is coming from the monitor even though it is connected via HDMI.
My first instinct was to test with another HDMI cable, with no results. Next, I went to “manage audio devices” to see if it was disabled. However, the device is perfectly functional...
I then updated both of my graphics cards, but nothing has changed; I still have no sound. When I go to select the playback device, it does indicate that the monitor is using (Intel(R) sound for displays), and despite its update, I have no sound.
I admit I’m out of ideas, and I was wondering if anyone recognized this problem. I hope you can help me; I’m sure it’s just a small issue...
Thank you for your attention.
Best regards,
Bane91
I own an MSI GS63 7RE laptop, and when I work on it (or play), the single screen (integrated here) prevents me from doing multiple things at once.
Since there is an HDMI port, I decided to buy a monitor to have 2 screens. I purchased the Samsung C24F390, a curved monitor with an HDMI port.
It is functional; I can switch between screens, but there is a problem. No sound is coming from the monitor even though it is connected via HDMI.
My first instinct was to test with another HDMI cable, with no results. Next, I went to “manage audio devices” to see if it was disabled. However, the device is perfectly functional...
I then updated both of my graphics cards, but nothing has changed; I still have no sound. When I go to select the playback device, it does indicate that the monitor is using (Intel(R) sound for displays), and despite its update, I have no sound.
I admit I’m out of ideas, and I was wondering if anyone recognized this problem. I hope you can help me; I’m sure it’s just a small issue...
Thank you for your attention.
Best regards,
Bane91
2 réponses
Good evening,
Have you only read the screen's manual? Did you go into the audio settings of the screen?
To read →https://downloadcenter.samsung.com/content/UM/201805/20180518095702048/BN46-00552H-Fre.pdf←
--> NO PROBLEMS, ONLY SOLUTIONS <--
What is fidelity? It's just a lack of opportunities;-)
Have you only read the screen's manual? Did you go into the audio settings of the screen?
To read →https://downloadcenter.samsung.com/content/UM/201805/20180518095702048/BN46-00552H-Fre.pdf←
--> NO PROBLEMS, ONLY SOLUTIONS <--
What is fidelity? It's just a lack of opportunities;-)
I must be having reading issues or skimming over it too much, I don't see where you're coming from... Could you clarify a bit more for me, please?
That's just a suggestion, of course ;-)