Self-opening Windows 10 help page

Question

Hello,  I have been suffering with my PC for several days now, let me explain: the Windows 10 help page that usually opens by pressing F1 now opens multiple times (at least 2 per second), preventing me from using my PC. I have already checked the forums and tested software like Malwarebytes, CCleaner, etc. So I am a bit desperate, hoping you can save me. Goodbye  Configuration: Android / Chrome 68.0.3440.91

Malekal_morte- · Answer

Hello,  We can look for viruses, but it's not really an exclusive symptom of infection. You might have a problem with the key, or the keyboard might be malfunctioning or something else.   To check the computer, I invite you to perform this FRST scan and return the reports:  Follow the FRST tutorial. ( take your time to read carefully - everything is well explained there ).  Download and run the FRST scan, Wait for the scan to finish; a message will indicate that the analysis is complete.  Three FRST reports will be generated:  FRST.txt  Shortcut.txt  Additional.txt  Send these 3 reports to the site https://pjjoint.malekal.com/ to share them. In return, provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.     -- Please press any key to continue the disinfection...

MauvaisAvecUnPc · Answer

Here you go  Addition: https://pjjoint.malekal.com/files.php?id=20180830_l5t10b10u15d6  FRST: https://pjjoint.malekal.com/files.php?id=FRST_20180830_14u8o7o5m14  Shortcut: https://pjjoint.malekal.com/files.php?id=20180830_i1410s136f6  (sorry for the delay, I wasn't home)

Malekal_morte- · Answer

Nothing malicious except for this DllKitPRO which is totally useless or even dangerous. Plus I feel like you just reset/reinstalled Windows 10.  Here is the correction to be made with FRST. You can use this explanatory note with screenshots for help. Restart FRST then press the CTRL + Y keys on your keyboard. The notepad will open, copy/paste this.  CreateRestorePoint:CloseProcesses: 2018-08-30 00:02 - 2018-08-30 00:18 - 000000000 ____D C:\Program Files (x86)\DllKitPRO2018-08-30 00:02 - 2018-08-30 00:04 - 000003342 _____ C:\WINDOWS\System32\Tasks\DllKitPRO Task: {3079E012-CDA4-40B4-81BB-EA516A66D6F0} - System32\Tasks\DllKitPRO => C:\Program Files (x86)\DllKitPRO\dllkitpro.exeHosts:EmptyTemp:RemoveProxy:Reboot:  Save the content via the file menu then save.  Close the notepad, go back to FRST and click on the "Fix" button. A restart may be necessary and automatic. A text file will appear, copy/paste the content here in a new message.  Restart the computer.   -- Please press a key to continue the disinfection...

MauvaisAvecUnPc · Answer

Here is the translation:

Results of the Farbar Recovery Scan Tool correction (x64) Version: 23.08.2018  
Executed by Reda (30-08-2018 23:10:17) Run:1  
Executed from C:\Users\Reda\Desktop  
Loaded profiles: Reda (Available profiles: Reda & Guest)  
Boot mode: Normal  
==============================================

fixlist content: 
   
CreateRestorePoint:   
CloseProcesses:   
2018-08-30 00:02 - 2018-08-30 00:18 - 000000000 ____D C:\Program Files (x86)\DllKitPRO  
2018-08-30 00:02 - 2018-08-30 00:04 - 000003342 _____ C:\WINDOWS\System32\Tasks\DllKitPRO  
Task: {3079E012-CDA4-40B4-81BB-EA516A66D6F0} - System32\Tasks\DllKitPRO => C:\Program Files (x86)\DllKitPRO\dllkitpro.exe  
Hosts:   
EmptyTemp:   
RemoveProxy:   
Reboot:

The restore point was successfully created.  
Processes closed successfully.  
C:\Program Files (x86)\DllKitPRO => moved successfully  
C:\WINDOWS\System32\Tasks\DllKitPRO => moved successfully  
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{3079E012-CDA4-40B4-81BB-EA516A66D6F0}" => deleted successfully  
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3079E012-CDA4-40B4-81BB-EA516A66D6F0}" => deleted successfully  
"C:\WINDOWS\System32\Tasks\DllKitPRO" => not found  
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\DllKitPRO" => deleted successfully  
C:\Windows\System32\Drivers\etc\hosts => moved successfully  
Hosts restored successfully.

========= RemoveProxy: =========

"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings" => deleted successfully  
"HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings" => deleted successfully  
"HKU\S-1-5-21-3489299781-1735742357-106334041-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings" => deleted successfully  
"HKU\S-1-5-21-3489299781-1735742357-106334041-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings" => deleted successfully

========= End of RemoveProxy: =========

=========== EmptyTemp: ==========

BITS transfer queue => 6578176 B  
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 46854190 B  
Java, Flash, Steam htmlcache => 0 B  
Windows/system/drivers => 9101239 B  
Edge => 16154468 B  
Chrome => 384288850 B  
Firefox => 0 B  
Opera => 0 B

Temp, IE cache, history, cookies, recent:  
Default => 0 B  
Users => 0 B  
ProgramData => 0 B  
Public => 0 B  
systemprofile => 0 B  
systemprofile32 => 0 B  
LocalService => 972 B  
LocalService => 0 B  
NetworkService => 3166 B  
NetworkService => 0 B  
Reda => 55535980 B  
Guest => 54544 B

RecycleBin => 0 B  
EmptyTemp: => 494.5 MB of temporary data deleted.

================================

The system had to restart.  
 End of Fixlog 23:13:24   
And yes, I reset my computer before creating this topic because the problem persisted even after.

MauvaisAvecUnPc · Answer

Okay, thank you.

johanito · Answer

Hello, thank you for the response. Here are the requested links (frst, addition, shortcut) https://pjjoint.malekal.com/files.php?id=FRST_20181228_6q11i5z10i5  https://pjjoint.malekal.com/files.php?id=20181228_r13l7y5j10x11 https://pjjoint.malekal.com/files.php?id=20181228_s14h15f6e12q10

Self-opening Windows 10 help page

6 answers

End of Fixlog 23:13:24

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