Nvidia Geforce 820M - update failed :'( Solved

Question

Hello / Good evening.  Here’s the situation....   I have a graphics card, an Nvidia Geforce 820M. Which, for a while now, has been updating via Windows Update...  So I never looked at the version I had...  And I noticed, recently, that it dated back to May 2018... So I manually downloaded the latest version from the official website...  The program tells me that it was not compatible. Even though it was indeed my graphics card and my system...  Even Geforce Experience does not find any updates...   So I decide to use DDU, uninstalling the Nvidia drivers first...  - I uninstall all Nvidia drivers, as well as Geforce Experience - I download DDU and restart in safe mode. - I then use DDU and successfully remove all traces. - Back on the PC, in "normal" mode, I do a little manual Windows Update search...  It finds an update, which I proceed to do... -> But it’s an old one, and Windows Update then finds no further updates...  So I ask myself: since I have the version of the graphics card, does Nvidia have archives? Do I need to download ALL files after this version, and do I need to go through ALL these updates?  So I start: - First setup: success... I was :O - Second setup: success.... - And so on...  I was thrilled, I found how to do it... Long, tedious, but functional...   I was mistaken... When I reached version 391.35, which I managed to install, the subsequent setups: FAILURE...  Capture: https://i.imgur.com/r2zJfiO.png   Can you help me?   Thank you!  ++  -- As a wise person once told me: “In France, we have the right to do anything.... Just don’t get caught.”

Judge_DT · Accepted Answer

Hi,  And... what is your OS?  At Nvidia, certain driver versions require a very specific Windows update.  So, if your Windows is behind on updates, installation = failure ;-(  By the way, if you have an error, you should have a bit more information... What does it say?  -- ~ To know how to listen is to possess, in addition to one's own, the minds of others... said Leonardo da Vinci. ~ "The art of writing is primarily to be understood" — Eugène Delacroix

little boy62 · Answer

Hi.   I have a Windows 10 Pro in 64-bit. ;) And I have no Windows updates, everything has been done.  Unless there are some missing... I'll check, and if it’s not conclusive, I'll manually force a Windows update via CMD...  -> I'm testing again right now as I write this message to show you the error I have...  So, since I'm on version 391.35, I decide to download the next one, 397.64. https://i.imgur.com/kHSbcQm.png  Already, my graphics card is supported: https://i.imgur.com/BHZV98r.png  And after downloading and running the famous setup, error! https://i.imgur.com/mkxWUq0.png  " The NVIDIA installer cannot continue.This graphics driver could not find compatible graphics hardware."  Yet: - I didn't make a mistake in choosing the system and its architecture. - My graphics card is supposed to be supported.   But when you told me this: "At Nvidia, some driver versions need a very specific Windows update." --> Maybe, even though the search via Windows Update finds nothing, this update is "missing".  Honestly, I don’t understand anything :D   By researching, through this lead you provided, I found this: https://answers.microsoft.com/fr-fr/windows/forum/windows_10-hardware-winpc/r%C3%A9solu-windows-10-%C3%A9chec-installation/1d91b733-1b11-4754-8d77-6089d06c5931  I will test.  And I will come back ++  -- As a wise man told me: "In France, we have the right to do everything.... We just need to not get caught."

kaneagle · Answer

Hello,  Press Windows + R Type --> devmgmt.msc and OK.  Give the hardware ID of the device Look at this --> Find a device's hardware ID Post the number in your next message.   -- Human beings are at their best when things are at their worst.

little boy62 · Answer

Hi everyone.  And thank you Kaneagle.  Here is the material identification number: -> PCI\VEN_10DE&DEV_1140&SUBSYS_11161462&REV_A1   By the way, thanks for your message, it reminded me that, with this "number," we can find more information...  What I found: https://driverpack.io/fr/hwids/PCI%5CVEN_10DE%26DEV_1140?os=windows-10-x64  And I do have this version...   If I understood the story correctly, I don't have (yet) an update for my graphics card?   ++ and thanks for shedding light on this   @thepas: what you just said, actually :)  Hence my question: can we cheat by making Windows/Nvidia believe we have a different hardware ID?  I don't think so...   As a wise man once told me: "in France, you're allowed to do anything.... You just have to not get caught."

kaneagle · Answer

According to the ID number, version 391.24 is the latest compatible one.  How did you manage to get 391.35?

kaneagle · Answer

No newer drivers.

Nvidia Geforce 820M - update failed :'(

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