Paysafecard abroad

Medrox -  
MPMP10 Posted messages 46992 Registration date   Status Membre Last intervention   -
Hello,
I purchased a paysafecard in Greece (where I am currently on vacation) to top up my Spotify account. After making my purchase, I want to use it. When I go to Spotify to pay with a paysafecard, there is no option to enter a pin code directly but to use mypaysafecard. However, I realized that at the bottom, I could change the country. I switched to France and the pin field reappeared, but my pin code doesn't work. After several attempts, I decide to create a mypaysafecard account. When I enter this code, it tells me: This code cannot be used because it was purchased in a country other than your country of residence. So I am unable to use this paysafecard. I also cannot cheat on the country of residence because it asks for a phone number from that country, which will subsequently be verified. I don’t know what to do. Furthermore, a paysafecard refund is not advantageous because they charge a €7.50 processing fee....

1 réponse

MPMP10 Posted messages 46992 Registration date   Status Membre Last intervention   18 844
 
Hello,

"<b>I can't cheat about the country of residence either because it requires a phone number from that country, which will then be verified</b>"

You need to process the refund; otherwise, no assistance will be possible to try to bypass the rules...
--
The enemy is stupid: he thinks we are the enemy when it's actually him!

Pierre Desproges
5
Medrox
 
What poses a huge problem for me is that paysafecard is sold abroad but they are not able to let me take my money out with a lame excuse about the country I'm in...
5
Medrox
 
Furthermore, the refund fees will cost me money, which represents 75% of the ticket. I would rather ask a Greek to lend me his account for my purchase than give them extra money for their nonsense...
3
MPMP10 Posted messages 46992 Registration date   Status Membre Last intervention   18 844 > Medrox
 
The country rule is a legal obligation, so the assistance stops here for my personal account, sorry...
1
Medrox
 
In Europe, moreover, if a Greek buys a paysafecard in France, he can use it because in France we enter the PIN code directly without a paysafecard account, which indicates that he is not French...
1
MPMP10 Posted messages 46992 Registration date   Status Membre Last intervention   18 844 > Medrox
 
Possible that the rules vary from one country to another...
0