I can't send a photo on Messenger.

jocelynejoly -
clgauthier - 12 Jul 2022 at 16:12

Hello,
I would like to send a photo via Messenger, how can I do that please?

Configuration: Windows / Chrome 67.0.3396.99

4 answers

Answer 1 / 4

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Kinavira Posted messages 689 Status Member 189

Hi,

Normally, on a smartphone, at the bottom left of the chat window, you have a symbol that represents an image; you tap on it and you can send images from your device. Otherwise, there's the camera symbol to send a photo you are going to take.

On a computer, at the bottom right of the chat window, you find the same symbols.
62
1. clgauthier
  
  yes, except that he made his request from Chrome on Windows, so the procedure for mobile phones is not relevant since it refers to another bug on the computer version, and I have the same problem, and there are 800 million procedures for Android but none for Windows
  
  0
Answer 2 / 4
jeannets Posted messages 28460 Registration date Status Contributor Last intervention Ambassador 6 618

Hello,

Is it a specific photo or all the photos..?

I think the file size is too large... reduce the size or dimensions of your photo to make it go through...

What is the size of this file..? How many megabytes..??

It is also possible that this very large file will take a long time to be transmitted... you may have to wait longer..
30
Answer 3 / 4
Chantoo

Hello, I can't send pictures on Messenger, it says "download files". Please help me.
17
1. jeannets Posted messages 28460 Registration date Status Contributor Last intervention 6 618
  
  Hello,
  
  I think you've intruded into a topic that isn't yours; you should open a new question that pertains to you.
  
  -- You haven't given any details about the number of photos or the size of each one... nor about your internet subscription... each could be a sufficient reason.
  
  ... Too many photos at once, not accepted by your provider
  ... File too large per photo... there is a maximum size per file..
  -.. Your subscription may not allow "DATA" transmission
  
  It's also possible that you're not doing it right; you're not doing it as you should.
  
  Messenger isn't the only option in life for sending photos.
  
  -2
Answer 4 / 4
Betty

I reduced the size of the photos
Sometimes it goes through without a problem, then it gets stuck
Is it better to send via Wi-Fi or through 4G?
4
1. jeannets Posted messages 28460 Registration date Status Contributor Last intervention 6 618
  
  You don't answer the questions asked and on top of that you change the subject...
  
  Because that's the problem: The size of the files and what your contract with your supplier allows...??
  Otherwise, we can almost do anything, as long as we pay.
  
  0

I can't send a photo on Messenger.

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