Zimbra.mail.free on new smartphone

Solved
marsupilami1947 Posted messages 392 Registration date   Status Membre Last intervention   -  
 Delphine06 -
Hello, 8
I am in the process of setting up my new smartphone, HUAWEI P8 LITE 2017, and I would like to be notified of messages from my Zimbra.free mailbox, and be able to access it directly without going through a connection via a browser.
On my old smartphone, it worked.
The problem is that I can't get it to work.
In the menu icons, I go to "Email".
On the "Add an account" screen, since Zimbra is not listed, I select "Others".
On the "Configure an account" screen, I enter my "email" address and my Zimbra mailbox password, and I request to connect.
I get "Operation impossible" "Unable to connect to the server".
I tap on OK, and I get a more detailed screen.
Server: pop.free.fr
Port: 110
If I tap on "next", I get
SMTP server: smtp.free.fr
Port: 25
If I tap on next, I get "Operation impossible" "Unable to connect to the server" again.
And there, I can't go any further.
Does anyone have an idea to solve my problem?

PS: I cannot contact Free support because I kept the email address from the time I had a Free box, but I now have an SFR box, so no box identifiers with Free.

Configuration: Windows / Firefox 60.0

3 réponses

wifi38 Posted messages 153 Registration date   Status Membre Last intervention   61
 
Hello,

Actually for Zimbra, the easiest way is to set up your Free email address.

Suppose your email address is mymail@free.fr

Here are the settings for GMAIL:

You need to add a Personal account of type (IMAP) preferably not (POP3)

The labels may differ depending on your smartphone
in account name enter: mymail@free.fr
in your name enter: whatever you want e.g. mymail free
in signature it's up to you
Sync: it's up to you
for various other settings, it's also up to you.

Now here are the email parameters

RECEPTION

Username: mymail@free.fr
Password: your password
Server: imap.free.fr
Port: 993
Security type: SSL/TLS

SENDING

Require authentication: NO
SMTP Server: smtp.free.fr
Port: 465
Security type: SSL/TLS

And that should work without any problem.

Hoping I have been helpful,

Best regards
15
marsupilami1947 Posted messages 392 Registration date   Status Membre Last intervention   11
 
Hello,
I'm sorry, but despite repeated attempts with the elements you provided, I still get the same message:
"Unable to connect to the server."
0
Pierr10 Posted messages 13774 Registration date   Status Modérateur Last intervention   5 808
 
Hello,

I hadn't seen your post.
I've just given the same settings again. If it doesn't work, it's incomprehensible.
The first settings I provided (without secure connection) also work on Gmail.

Is it a problem related to the smartphone?

Best regards
1
marsupilami1947 Posted messages 392 Registration date   Status Membre Last intervention   11
 
Hello,
Thank you for trying to help me, but all my attempts have been in vain.
In desperation, I went to my SIM card seller, and in just a few moments, he installed the "myMail" application for me. This application allows me to access my emails directly and notifies me when I receive messages, which is everything I was missing.
Have a nice day
Best regards
0
Delphine06
 
Thank you, I was struggling with several tutorials but everything was resolved thanks to you.
A big thank you.
0