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Zimbra.mail.free on new smartphone

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marsupilami1947 Posted messages 392 Registration date   Status Member Last intervention   -  
 Delphine06 -
Hello, 8
I am in the process of setting up my new smartphone, HUAWEI P8 LITE 2017, and I would like to be notified of messages from my Zimbra.free mailbox, and be able to access it directly without going through a connection via a browser.
On my old smartphone, it worked.
The problem is that I can't get it to work.
In the menu icons, I go to "Email".
On the "Add an account" screen, since Zimbra is not listed, I select "Others".
On the "Configure an account" screen, I enter my "email" address and my Zimbra mailbox password, and I request to connect.
I get "Operation impossible" "Unable to connect to the server".
I tap on OK, and I get a more detailed screen.
Server: pop.free.fr
Port: 110
If I tap on "next", I get
SMTP server: smtp.free.fr
Port: 25
If I tap on next, I get "Operation impossible" "Unable to connect to the server" again.
And there, I can't go any further.
Does anyone have an idea to solve my problem?

PS: I cannot contact Free support because I kept the email address from the time I had a Free box, but I now have an SFR box, so no box identifiers with Free.

Configuration: Windows / Firefox 60.0

3 answers

  1.
    wifi38 Posted messages 153 Registration date   Status Member Last intervention   61
     
    Hello,

    Actually for Zimbra, the easiest way is to set up your Free email address.

    Suppose your email address is mymail@free.fr

    Here are the settings for GMAIL:

    You need to add a Personal account of type (IMAP) preferably not (POP3)

    The labels may differ depending on your smartphone
    in account name enter: mymail@free.fr
    in your name enter: whatever you want e.g. mymail free
    in signature it's up to you
    Sync: it's up to you
    for various other settings, it's also up to you.

    Now here are the email parameters

    RECEPTION

    Username: mymail@free.fr
    Password: your password
    Server: imap.free.fr
    Port: 993
    Security type: SSL/TLS

    SENDING

    Require authentication: NO
    SMTP Server: smtp.free.fr
    Port: 465
    Security type: SSL/TLS

    And that should work without any problem.

    Hoping I have been helpful,

    Best regards
    15
    1. marsupilami1947 Posted messages 392 Registration date   Status Member Last intervention   11
       
      Hello,
      I'm sorry, but despite repeated attempts with the elements you provided, I still get the same message:
      "Unable to connect to the server."
      0
    2. Pierr10 Posted messages 13860 Registration date   Status Moderator Last intervention   5 856
       
      Hello,

      I hadn't seen your post.
      I've just given the same settings again. If it doesn't work, it's incomprehensible.
      The first settings I provided (without secure connection) also work on Gmail.

      Is it a problem related to the smartphone?

      Best regards
      1
    3. marsupilami1947 Posted messages 392 Registration date   Status Member Last intervention   11
       
      Hello,
      Thank you for trying to help me, but all my attempts have been in vain.
      In desperation, I went to my SIM card seller, and in just a few moments, he installed the "myMail" application for me. This application allows me to access my emails directly and notifies me when I receive messages, which is everything I was missing.
      Have a nice day
      Best regards
      0
    4. Delphine06
       
      Thank you, I was struggling with several tutorials but everything was resolved thanks to you.
      A big thank you.
      0