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Adobe Creative Cloud startup issue

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Matancy Posted messages 708 Registration date   Status Member Last intervention   -  
 Micka -
Hello,

I just installed the Creative Cloud software on my (brand new) computer a few moments ago.
When I launch it for the first time, the loading time is long, and in the end, I get a message saying "The initialization of Creative Cloud seems to be taking longer than usual".

Then I get a window telling me that the software is missing or damaged and that it needs to be repaired. But when I repair it and try again, it still doesn't work.

If you have any questions, feel free to ask me :)

Matancy

4 answers

  1.
    MariisaT Posted messages 62 Status Member 66
     
    Hello,
    Is your software properly connected to your Adobe account? Sometimes that's what's causing issues when it's not connected.
    Best regards.
    1
    1. Matancy Posted messages 708 Registration date   Status Member Last intervention   83
       
      Hello,

      Thank you for the response.
      When I launch the software installer, it asks me to log in, so I assume it is indeed connected.

      Matancy
      0