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Adobe Creative Cloud startup issue

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Matancy Posted messages 708 Registration date   Status Membre Last intervention   -  
 Micka -
Hello,

I just installed the Creative Cloud software on my (brand new) computer a few moments ago.
When I launch it for the first time, the loading time is long, and in the end, I get a message saying "The initialization of Creative Cloud seems to be taking longer than usual".

Then I get a window telling me that the software is missing or damaged and that it needs to be repaired. But when I repair it and try again, it still doesn't work.

If you have any questions, feel free to ask me :)

Matancy

4 réponses

Réponse 1 / 4
MariisaT Posted messages 62 Status Membre 66
 
Hello,
Is your software properly connected to your Adobe account? Sometimes that's what's causing issues when it's not connected.
Best regards.
1
Matancy Posted messages 708 Registration date   Status Membre Last intervention   83
 
Hello,

Thank you for the response.
When I launch the software installer, it asks me to log in, so I assume it is indeed connected.

Matancy
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