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Uninstalling InDesign/Creative Cloud without login credentials

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Ngroll -  
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   -
Hello,

Let me explain the situation: I worked freelance for a company that provided me with login credentials for the Adobe suite. Since this contract has now ended, I'm trying to uninstall ID/Creative Cloud from my computer. The problem is that the credentials/passwords have been changed, and they are essential for uninstalling the software...
I don't want to ask my client for the new credentials, as that would mean they would have to change them again afterwards.

So, I hope my explanations are somewhat clear!
Thank you in advance for your help.

Ngroll

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Réponse 1 / 3
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
You uninstall your Adobe software with RevoUninstaller in advanced scan mode, I know what you're going to say, "yes but they will ask me for my credentials." When they ask you for them, close the window and continue only with the advanced scan mode of RevoUninstaller and delete everything it finds.

bazfile.
Moderator/Security Contributor.
A hello, a response, a thank you is always appreciated.
2
Ngroll
 
So, I tried directly with RevoUninstaller (I thought it might come in handy) and it worked perfectly!

Thanks again to both of you for your great help :)
0
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > Ngroll
 
You're welcome.
Have a nice day.
0