HyperX Cloud II Problem
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jean -
jean -
Hello,
I have a problem with my HyperX Cloud II headset. When I plug it into my computer running Windows 7, it is recognized and works perfectly. However, when I want to use the volume buttons on the headset's sound card (the box), the 7.1 and mute buttons on it no longer work! I have searched many sites and found nothing, I even contacted HyperX support but nothing works. They even sent me another box and the problem is the same.
I tried it on a friend's computer, and my box works perfectly, so it must be my computer, but I don't know what the issue is.
Just to clarify, the volume buttons for the microphone (not the headset) do work!
Hoping to find an answer quickly,
Thanks in advance!
I have a problem with my HyperX Cloud II headset. When I plug it into my computer running Windows 7, it is recognized and works perfectly. However, when I want to use the volume buttons on the headset's sound card (the box), the 7.1 and mute buttons on it no longer work! I have searched many sites and found nothing, I even contacted HyperX support but nothing works. They even sent me another box and the problem is the same.
I tried it on a friend's computer, and my box works perfectly, so it must be my computer, but I don't know what the issue is.
Just to clarify, the volume buttons for the microphone (not the headset) do work!
Hoping to find an answer quickly,
Thanks in advance!
2 réponses
Bonjour, désolé de déranger, j'aurais voulu avoir des infos. Alors voilà, j'ai un pote qui a acheté l'HyperX Cloud 2 en wireless, le problème est qu'il n'a pas de son bien que la clé USB soit branchée. Y a-t-il une manipulation à faire pour le lancer la première fois, ou se lance-t-il normalement même lors de la première utilisation ?