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System image creation failed

wizub Posted messages 153 Status Membre -  
amazingrèce Posted messages 435 Status Membre -
Hello,
When creating a system image on my external hard drive under W10, I received this error message:
"The backup failed.
New damaged clusters were found on the source volume.
These clusters were not backed up (0x8078007D)"
How can I resolve this, please?

Configuration: Windows / Firefox 60.0

5 réponses

Réponse 1 / 5
amazingrèce Posted messages 435 Status Membre 30
 
Hello,
Check the state of your HDD with CrystalDiskInfo, is it old? It might be dying...
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wizub Posted messages 153 Status Membre 8
 
I’m going to check the condition as you said.
He’s only two years old…
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Réponse 2 / 5
wizub Posted messages 153 Status Membre 8
 
Désolé, je ne peux pas accéder aux images ou aux liens. Veuillez fournir le texte que vous souhaitez traduire.
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wizub Posted messages 153 Status Membre 8
 
Here is the report.
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MPMP10 Posted messages 47069 Registration date   Status Membre Last intervention   18 863 > wizub Posted messages 153 Status Membre
 
Good evening,
Your disk is nearing the end of its life...
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wizub Posted messages 153 Status Membre 8
 
Damn,
thank you!
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MPMP10 Posted messages 47069 Registration date   Status Membre Last intervention   18 863 > wizub Posted messages 153 Status Membre
 
You're welcome, remember to back up your personal documents on an external drive before the hard drive goes bad...
Do it as soon as possible.
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Réponse 3 / 5
wizub Posted messages 153 Status Membre 8
 
Yes, of course,
Pretty annoying for a two-year-old DD!
The Windows Reader analysis doesn't detect anything
Could it not be something else?
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MPMP10 Posted messages 47069 Registration date   Status Membre Last intervention   18 863
 
Not really, CrystalDiskInfo is reliable so...
For the bad sectors, you can check here (it's free):
https://fr.wikihow.com/r%C3%A9parer-les-secteurs-d%C3%A9fectueux-d%27un-disque-dur
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wizub
 
Thank you, but I've already done this and Windows didn't find any errors on the hard drive.
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MPMP10 Posted messages 47069 Registration date   Status Membre Last intervention   18 863 > wizub
 
In this, the disk is dead...
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amazingrèce Posted messages 435 Status Membre 30
 
Not quite dead yet, you're at "caution" but you need to back up your important stuff, the sectors aren't the worst, you can have hundreds reallocated and the computer works normally, the worst: C5 & C6, bad luck, 2 years is little, my oldest PC is 9 years old with 15 reallocated sectors, I don't know why but it stays at 15 and runs like it did at the beginning, I advise you to change it and get a 1,000 GB Western Digital, the best in my opinion...
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Réponse 4 / 5
fabul Posted messages 42114 Registration date   Status Modérateur Last intervention   6 036
 
Defective sectors are defective sectors.

There are one or more programs to restore them, but I believe they are only available for payment.

I know of the existence of Drevitalize, but I haven't tested it to confirm its validity or reliability.

Maybe it's worth its price and maybe it's not.
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wizub
 
You're welcome.
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Réponse 5 / 5
fabul Posted messages 42114 Registration date   Status Modérateur Last intervention   6 036
 
Hi,

When changing the disk (The source disk).
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