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Unable to choose a wallpaper image

Kooky35 Posted messages 4 Registration date   Status Member Last intervention   -  
Excadia Posted messages 6 Status Member -
Hello,

Following a bug on my computer, I had to reset it (I should specify that I was already on Windows 10 before this operation). Once finished, I wanted to choose an image for my desktop background and there’s a small problem; I can only choose a solid color... No matter how hard I try to pick one by selecting "image" and "browse," it constantly reverts back to "solid color."

On the other hand, I have no trouble choosing a personal image for the lock screen...

I’ve looked around but I couldn’t find a solution on the forums. Thank you in advance if someone has experienced this issue and can help me!

11 answers

  1.
    pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    try this

    1/ activate a theme
    right-click on the desktop --> personalize --> themes --> theme settings --> activate a default Windows theme (whichever one)

    2/ go to your image folder --> right-click on the image you chose --> Set as desktop background
    - go back to themes --> save your image (in my themes) giving it a little name

    scalpel
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  2. Kooky35 Posted messages 4 Registration date   Status Member Last intervention  
     
    Thank you for your response. Unfortunately, it doesn't work...
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  3. Kooky35 Posted messages 4 Registration date   Status Member Last intervention  
     
    I can't even use the images provided by Windows.
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  4. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    System file check and repair
    Ctrl + ALT + Delete
    Launch Task Manager
    Click on File > Run new task
    type: cmd and check the box Create this task with administrative privileges
    type or copy/paste in the command prompt window:
    sfc /scannow (space between sfc and / then press enter on the keyboard)

    if there are errors: in the command prompt copy/paste:

    DISM.exe /Online /Cleanup-image /Scanhealth

    (then press enter on the keyboard)

    DISM.exe /Online /Cleanup-image /Restorehealth

    (then press enter on the keyboard)

    the process takes about 20 minutes, do not open other applications
    see if it works.

    --
    scalpel
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  6. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    check this setting
    right-click on the Start button-->Control Panel (with display set to "small icons")
    Ease of Access=>Improve the readability of the computer
    scroll down to the line-->"Make items on the screen easier to see"
    check that the box "Remove background images" is unchecked.

    --
    pistouri
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  7. Kooky35
     
    The "remove background images" checkbox is unchecked.

    I ran the system scan and it says, "The Windows Resource Protection program found no integrity violations."

    Then I typed "DISM.exe /Online /Cleanup-image /Scanhealth" and here is what it says: "Deployment Image Servicing and Management Tool
    Version: 10.0.14393.0

    Image version: 10.0.14393.0"

    I'm waiting to see...
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    1. Kooky35
       
      Here is what appears now (I'm putting everything ... sorry)

      "No damage to the component store has been detected.
      The operation was successful.

      C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /Restorehealth

      Error: 87

      The Online option has been duplicated on the command line.
      Remove the duplicate and try the command again.

      The DISM log file is located at C:\WINDOWS\Logs\DISM\dism.log

      C:\WINDOWS\system32>
      C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /RestorehealthDISM.exe /Online /Cleanup-image /Restorehealth

      Error: 87

      The Online option has been duplicated on the command line.
      Remove the duplicate and try the command again.

      The DISM log file is located at C:\WINDOWS\Logs\DISM\dism.log

      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>
      C:\WINDOWS\system32>Ddfsdgdfgdfgdfgfgdf
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  8. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Can you tell me which version is installed on your Windows 10?
    1511 or 1607?
    Keyboard shortcut Windows +i or go through Settings
    System--> system information --> version

    --
    scalpel
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    1. Kooky35
       
      1607
      0
  9. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     

    Can you do: refresh the PC or check for Windows updates (searching for updates)
    refreshing will reset the correct default settings

    --
    screwdriver

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    1. Kooky35
       
      Okay, I will do that. Thank you.
      0
    2. Kooky35
       
      After the updates, it doesn't change anything... I think I'm going to give up for now. I'm leaving for 10 days and I'll check it out when I get back! If I find the solution, I'll share it as it might be helpful...
      Anyway, thanks for the advice anyway!
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  10. tanteelise Posted messages 28192 Registration date   Status Contributor Last intervention   4 824
     
    Hello everyone,

    I recently had this case for a friend's PC, and the problem was that Windows had not been activated...
    Just for your information.

    Best regards

    --
    "The little I know, I owe to my ignorance" (Sacha Guitry)
    No responses from 5 PM to 7 PM, thank you for your understanding :)
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    1. Kooky35
       
      I went to check in the system information and Windows is indeed activated.
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      1. tanteelise Posted messages 28192 Registration date   Status Contributor Last intervention   4 824 > Kooky35
         
        So it's not that, I'll leave you in the hands of pistouri, good luck.
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    2. Kooky35 Posted messages 4 Registration date   Status Member Last intervention  
       
      You're welcome!
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  11. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    • Search for Windows Update.. restart the operation initially --> restart your PC
    • If that doesn't work, we'll move on to a clean install --> clean

    We create the DVD or USB Key with Rufus
    • explanations to come...

    -Let me know the status of the situation

    pistouri
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  12. Excadia Posted messages 6 Status Member
     
    Hello!

    I know, I’m bringing up the topic again, but I’m exactly in the same situation. I had to reset my PC yesterday, I was on W10 and I still am.

    Has a solution been found since all this time? I’m having a hard time finding solutions online. I still find it strange that this problem is so uncommon...
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