SHARP printer issue with Mac

martine77450 Posted messages 1 Status Member -  
 Sophie -
Hello,

I set up my SHARP MX2614N printer on my Mac 10.13.4 and installed the drivers. The test page prints fine, but I can't print anything else, and this happens from any software. I don't understand. Could you help me?
Best regards.
Martine

Configuration: Macintosh / Chrome 66.0.3359.139

1 answer

  1. JuCopieur2 Posted messages 11 Status Member 4
     
    Hello,

    The Sharp MX 2614NSF is not PostScript3 by default. In very rough computing terms, the Mac's language is not understood by this copier; it needs a translator (PostScript License).

    However, there is a workaround if you know the copier's IP address:
    Open the Mac settings => printers => Install a new printer by clicking the little +

    Install the copier as a Generic PCL printer via an IP address.

    This should work right away, however you will not have access to the copier's features such as:
    - Force black and white
    - Duplex
    -.......

    Simple and color prints will only be available.

    See you soon!
    2
    1. koko
       

      great, it works!

      0
    2. Sophie
       

      Do you know where I can find the IP address of my printer? I'm encountering the same type of problem at work.

      0