Origin indicates that I’m offline

aurelinedbk Posted messages 3 Registration date   Status Member Last intervention   -  
Alex- Posted messages 3004 Registration date   Status Member Last intervention   -
Good evening,
So here is my problem (before starting I’d like to point out that my Sims 3 were purchased and not cracked).
I’d like to play The Sims 3, so for that I put the Sims CD in the drive, as agreed I need to install Origin no problem, ONLY! When I want to create an Origin account it tells me that I’m offline.

I have absolutely tried everything: disconnecting, uninstalling, I even created an account via https://www.origin.com/fra/fr-fr/, the account was indeed created but when I go back to log in to be able to install The Sims 3, I enter the username and the password but it still says I’m offline.

I’m sincerely sorry if the topic has already been addressed and resolved but I still don’t understand,
and now that we’re in 2018 and The Sims 4 has come out, it might seem odd that I’m still playing The Sims 3 in 2018 but I personally prefer The Sims 3.

There you go I’ve finished I hope to get a response, thank you in advance.

Ps: sorry for the mistakes :/

1 answer

  1. Alex- Posted messages 3004 Registration date   Status Member Last intervention   963
     
    Hello,

    Your computer or your software is not connected to the network.
    For the computer, just open an Internet page to check; for the app, there may be a poorly configured firewall.
    5
    1. aurelinedbk Posted messages 3 Registration date   Status Member Last intervention  
       
      Okay, thank you, so I’ll try and give you a response :)
      0
    2. aurelinedbk Posted messages 3 Registration date   Status Member Last intervention  
       
      I tried, I disabled the firewalls, I tried to connect with Origin, but it still doesn’t work.
      0
    3. Alex- Posted messages 3004 Registration date   Status Member Last intervention   963
       
      In this case I don’t see it... sorry...
      perhaps someone who knows Origin well could help you
      0