Origin online login currently unavailable Solved

Question

Hello,

Like many people, I have a problem with Origin. I bought The Sims 3 and was asked to install Origin. Now that it's done, I can't connect; it keeps replying "you must be online when logging in for the first time." I want to specify that I have indeed created my account online, I have confirmed my email address, and my internet connection is quite good.
I installed Origin on my external hard drive since that’s where I want to install the Sims, so the solutions provided in other posts are not applicable to my case.

Thank you in advance for your responses.

Configuration: Windows 7 / Firefox 22.0

Anonymous user · Accepted Answer

Hello. Big update, but I have a list of solutions/explanations:
- windows: disable the use of the proxy:
Go to

Start Menu

>

Control Panel

>

Network and Internet

>

Internet Options

. A window opens, go to the

Connections

tab, click on

LAN settings

. Uncheck everything in the

Proxy server

section. Validate/apply the changes.
Firewall:
It seems that the firewall (either Windows’ or another) often causes problems with game clients, especially for their updates.
You need to add

origin.exe

to your firewall exceptions. Search on Google for the procedure for your firewall. If the problem persists, temporarily disable the firewall: it seems that it does not allow Origin to update (because it is during this time that the online connection is weirdly unavailable...). Generally, you will be able to reactivate your firewall once the update is complete. Even if Origin is still blocked by the firewall (in theory, this only happens for updates, but you never know), reactivate it as soon as you can: the firewall is vital for your PC's security!

Note that the firewall configuration applies to all video game distribution platforms (Steam, Origin, Uplay, ...).

<signature title="T-T" />

Deadgame77 · Answer

Hello,  I think you're logging into the Origin software when you need to connect to the Internet for the first time; otherwise, if you've already tried, I can't help you further.  Good luck.

titgee · Answer

Otherwise, when I open the origin application from my PC, it replies "Online connection currently unavailable."

haruuka · Answer

I have exactly the same problem, I tried on a different computer with another connection and strangely it worked there. Yet we have the same box.

Claudio · Answer

On other forums, I found a solution that worked on my daughter's PC: it's the configuration of Internet Explorer that is incorrect. My daughter uses Firefox, but Origin uses the settings of Internet Explorer. In particular, you need to uncheck the "use a proxy server" option in the advanced settings.

missheraa · Answer

I had the same issue. And while reading your posts, I closed all my Mozilla windows and logged in with Internet Explorer. I launched the game as an administrator, and bingo, it worked :)

Red_PlayerZzHD · Answer

I did the same thing but it still doesn't work.

gamerpaskonten · Answer

Well, I have the same problem. I've done the operations regarding the firewall, antivirus, uninstallation, reinstallation, and cleaning with CCleaner, but nothing works. I tested it with my wife's computer on the same box and it works. I had an old version running on XP that was still functioning, and now since yesterday it keeps asking me for an update but I can't download it; it prompts me to download the latest version. That's done, and it's a vicious cycle: the update download tool starts and lasts 10 seconds, then the download fails and I'm asked to download the latest version of the client again... Their system is really poorly designed. I'm not likely to buy a game from them again (I’m stuck with 6 games I can't play).

jeromeP · Answer

You just need to make sure that your computer has the correct date (current) and time (current), but it worked perfectly because apparently Origin checks that before connecting.

hoping this will help you

xvaler254 · Answer

For my part, I've tried everything: the hosts file, removing lines via Notepad, the date which is already set to the correct time, disabling the proxy server (which was already disabled). I don't even know how many times I've reinstalled it... I'm starting to despair... /download/telecharger-34097338-origin Origin is really starting to drive me crazy. This is the last purchase I make!!!!

vicicemman · Answer

I finally found the solution. I was on a Mac and no solution was working, but I heard several people talking about their Wi-Fi, so I took my phone, used the hotspot feature, launched Origin, and everything worked perfectly.

Origin online login currently unavailable

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