Error 0xc0000428 update

JanouW Posted messages 3 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Good evening everyone,

I updated Windows on my Asus PC yesterday. Tonight I turn it on and a black screen appears with the message:
"Invalid signature detected. Check secure boot Policy in setup."
I go to the BIOS and navigate to the "Security" tab, then to "secure boot menu" and finally "secure boot control" to set it to "disabled."

Thinking that everything would finally work smoothly, I restart the computer.
And I encounter the infamous blue screen with error code 0xc0000428.
EXCEPT that: when it asks me to press F1 to access the recovery environment or the escape key to access UEFI, it simply crashes my computer. It restarts and I end up back on that same blue page.
I have no initialization CD provided with my computer or any restore point.
Can someone help me in a very easy way and especially step by step as I don't know anything about computers.
Thank you in advance!

1 answer

  1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 713
     
    Hello,

    Press F1 to open the recovery options and try
    - to downgrade
    - or system restore
    - or even uninstall the update using the command prompt: https://www.malekal.com/desinstaller-mise-a-jour-windows-invite-de-commandes/
    - or what is in the video: https://www.malekal.com/windows-10-redemarrage-boucle-infini/

    And if nothing works, reinstall Windows 10:

    Reinstall Windows 10 without formatting:

    Follow this tutorial that explains how to install Windows 10: how to install Windows 10.
    All the steps are provided from A to Z with tips at the end to secure Windows 10.

    The steps are essentially:
    If the USB does not work, try making another one with Rufus: how to download Rufus - see this tutorial for details: how to create a Windows installation USB key
    • Follow the instructions to install Windows 10.
    • Choose customize (not upgrade)
    • During the partition phase, select the main partition and click next.
    • The installer will tell you that Windows is already present and offer to move it.
    • Follow the Windows installation procedure using the tutorial above.


    Definitely do not format.

    Your user data will be copied to the Windows.old folder.

    Once Windows is installed, I recommend following these tips to properly configure and use Windows: Tips after reinstalling Windows.

    0
    1. JanouW Posted messages 3 Status Member
       
      Hello,
      Thank you for your message, but when I press the F1 key, it does not bring up the settings for system restore, I cannot access anything except the BIOS. The computer crashes if I try F1 or Escape, and it reboots to the same message. Is there another method I can use to at least access the restore interface?
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 713 > JanouW Posted messages 3 Status Member
         
        You can access the recovery options from the installation support > repair computer.
        0
    2. JanouW Posted messages 3 Status Member
       
      Thank you very much, but I don't even have access to the installation support that would allow me to repair the computer because it crashes constantly whenever I try to press F1 or Escape and never shows the options that would let me perform a restoration.
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 713 > JanouW Posted messages 3 Status Member
         
        You need to create the installation support from another computer and boot the crashed one from it.
        0