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Missing Subfolders

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jpzebulonfr -  
 jpzbulonfr -
At the opening of Thunderbird version 52.7.0, all my subfolders have disappeared. How do I restore them? Thank you.

3 answers

  1.
    renard bleu Posted messages 2273 Registration date   Status Member Last intervention   811
     
    Hello jpzebulonfr
    • Open the Thunderbird page
    • Click on "go to -
    • Choose "Folders"
    • Click on "Recent" or "Local Folders" depending on the case the list of folders should reappear in the left pane.


    Good luck
    6
  2. jpzbulonfr
     
    Thank you for your help. I tried this method but unfortunately it didn't work. However, I managed to recover some of the subfolders by going to "Manage folder subscriptions" in the account, and after about ten attempts, I saw some subfolders reappear but not all of them.
    0
  3. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    To be precise: What do you mean by subfolders?:

    These ones?:


    --
    The stone and the pebble fall at the same speed (an old Chinese proverb)
    0
    1. jpzbulonfr
       
      Within the "Incoming Mail" folder, I created folders by area of interest, for example, a "Genealogy" folder and a "Family" folder. Inside the "Genealogy" folder, I then created other folders like "Marine" and "Toulon." These are the folders I call "sub-folders." The hierarchy is as follows:
      - Incoming Mail
      - Genealogy
      - Marine
      - Toulon
      - Family
      - Trash
      - Sent Items
      ...
      It was the sub-folders Marine and Toulon that had disappeared and that I recovered by going into the ***@*** account --> "Advanced Functions" --> "Manage Subscriptions" where they reappeared by clicking "Subscribe" and "Refresh" several times.
      Don't ask me why, I have no idea, but after repeatedly doing these actions, I managed to recover almost all of my sub-folders.
      0