What are the 2 GB of my phone used for?

bienvenue60 -  
astuces72 Posted messages 2146 Registration date   Status Membre Last intervention   -
Hello,
I have a phone with unlimited SMS and MMS from Orange, and I have an extra 2 GB each month. I'd like to know what that is for. I thought it was to have internet outside my home, but unfortunately, no. As soon as I go fishing or elsewhere, I can only receive or make calls. I can send SMS, but I haven't tried MMS yet. Every month, it seems I'm paying extra for nothing, or at least that's how it feels.
I have a Samsung Galaxy J3-6. Thank you for clarifying this for me, have a good day.

1 réponse

astuces72 Posted messages 2146 Registration date   Status Membre Last intervention   1 669
 
hello

it's indeed 2GB of internet access.
have you activated the mobile data on your phone?
are you in a covered reception area?
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bienvenue60
 
Thank you, astuces72, for responding so quickly. I'm a bit old (76 years) and I'm not very used to this kind of mobile. You asked me if I had activated the mobile data on my phone; I don't know, normally when I requested 2 GB more at the Orange store, they must have activated it. Where I live, I have good reception, but when I move away from home, even in my village, I no longer have internet.
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astuces72 Posted messages 2146 Registration date   Status Membre Last intervention   1 669
 
look here to see if mobile data is enabled:
https://videotron.tmtx.ca/fr/topic/samsung_galaxyj32016/activer_ou_desactiver_lacces_internet_mobile.html
do what the circle indicates but with the mouse.

is your village covered by data?
on this map, you have an estimate of the covered areas:
https://www.monreseaumobile.fr/
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