Portable discharging even while charging

Anonymous user -  
 Anonymous user -
Hello,

I have a Huawei P8 that I've had for about 2 years, and until now, I've had no issues except for recently.
For some time now, my phone discharges even when it's charging; I've changed the cable, the plug... nothing seems to work. It doesn’t happen all the time; at times it charges perfectly well, and at other times, not at all.

I’m not sure if it’s related, but I first encountered this problem two months ago when I was abroad. I thought it might be my plug adapter or the cold because it felt like -30°C, and my phone would turn off when I left it outside for too long to take photos... Once I returned to France, it charged normally until about a month later. Since my cable was damaged, I thought that might be the issue, so I bought a brand new one... And since last night, the same problem... I went to bed last night with it charging at 55% and woke up in the middle of the night to find it at 33%....

Do you know what might be causing the problem, whether my phone is faulty or if it's just the battery?

Configuration: Windows / Chrome 64.0.3282.186

2 réponses

baba575 Posted messages 9 Status Membre 4
 
Hello, it's simply the battery that may not be brand new anymore and the cold is the number one enemy of batteries, it's failing a bit, if not a lot, I think you should change your battery.

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Anonymous user
 
Thank you, do you think it's worth changing the battery or would it be better to change the phone? (I have no idea about the price of batteries)
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