Install Shield / isuspm.exe
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carminsa
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Member
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Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Hello,
After several formatting attempts, I'm facing the same problem: my internet is very slow on every Google search (on IE / Chrome), while other sites work just fine. Upon checking, every time I start up, 'Install Shield' launches (under the process isuspm.exe) and as soon as I kill it, everything works properly. If I uninstall it, I have to run Malwarebytes Anti-Malware because my proxy stops working. It removes 20 malware items (after a format that was less than 24 hours ago, which is quite surprising), I reboot, and everything works fine again.
But what I don't understand is that it keeps coming back all the time. The only things I install are Steam, Epic Games, and Wargaming launcher, and I think it could come from the latter, Wargaming launcher; I suspect that the automatic update might be the cause, but I'm not sure.
I hope that’s where it’s coming from; otherwise, I really don't know where it might be coming from.
P.S.: I scanned all my drives before formatting, everything is clear, and I have Windows 10 Pro.
After several formatting attempts, I'm facing the same problem: my internet is very slow on every Google search (on IE / Chrome), while other sites work just fine. Upon checking, every time I start up, 'Install Shield' launches (under the process isuspm.exe) and as soon as I kill it, everything works properly. If I uninstall it, I have to run Malwarebytes Anti-Malware because my proxy stops working. It removes 20 malware items (after a format that was less than 24 hours ago, which is quite surprising), I reboot, and everything works fine again.
But what I don't understand is that it keeps coming back all the time. The only things I install are Steam, Epic Games, and Wargaming launcher, and I think it could come from the latter, Wargaming launcher; I suspect that the automatic update might be the cause, but I'm not sure.
I hope that’s where it’s coming from; otherwise, I really don't know where it might be coming from.
P.S.: I scanned all my drives before formatting, everything is clear, and I have Windows 10 Pro.
2 answers
Good evening,
Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:
Send these 3 reports to the website https://pjjoint.malekal.com/ to share them.
In return, provide the 3 pjjoint links that lead to the reports here in a new response so that we can consult them.
--
Please press any key to continue the disinfection...
Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:
- FRST.txt
- Shortcut.txt
- Additionnal.txt
Send these 3 reports to the website https://pjjoint.malekal.com/ to share them.
In return, provide the 3 pjjoint links that lead to the reports here in a new response so that we can consult them.
--
Please press any key to continue the disinfection...
Thank you for your response, but my problem is not to delete it permanently, but to understand why it keeps coming back after every formatting.
yes, and you are far from being the only one: https://forum.malekal.com/search.php?keywords=proxy&fid=0