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Help, micro SD card not recognized, causing the PC to crash.

daddycork Posted messages 96 Status Member -  
Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   -
Hello,

The other day, the Sandisk Ultra 128 GB micro SD card was no longer recognized in my Motorola G5 smartphone.

I simply tried to read it through my PC, using a card reader, and it wasn't recognized either.

I tried to read it with 3 different data recovery software (Recuva, DiskDigger, and Image Rescue 5), and all 3 apps crash when trying to recognize the card, it shows the loading icon infinitely.

The same goes for Windows Disk Management, it hangs until I remove the card.

The same applies to Scandisk (chkdsk), it just spins endlessly.

Not to mention that even my internet runs slowly when I try to read the card on my PC.

It's really unfortunate, I had very important files on that card that were not backed up to the cloud...

Is there any hope of getting this card working again?

Configuration: Windows / Chrome 62.0.3202.94

8 answers

  1. Daddy Cork
     
    I was finally able to run the 3 recovery software programs.

    Out of the 3, only 1 seems to work, DiskDigger.

    But it doesn't find any files on the card, not even images or sound files, while the card was full.

    I especially want to recover a zip file of backup data.

    I don't think it's virus-related; the card was only previously linked to a smartphone, defined as merged with the internal Android memory. At one point, it stopped working, but I had already received small warnings in the past (I thought I had uploaded everything to the cloud, photos, etc., but I had forgotten to upload this backup file).
    3
  2. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hello,

    In general, when an SD card stops working, it is very difficult to recover data because it directly concerns access to the storage chips.
    If they are not powered or accessible, there is no available data to recover. Even in a lab, it can sometimes be impossible to do so.

    There are no miracles with this type of storage.
    --
    ~ To know how to listen is to possess, besides one's own, the brain of others… said Leonardo da Vinci.
    ~ “The art of writing is above all to make oneself understood” — Eugène Delacroix.
    1
  3. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,

    what operating system are you on?

    --
    The stone and the pebble flow at the same speed (an ancient Chinese proverb)
    0
  4. daddycork Posted messages 96 Status Member
     
    windows 7

    I left it all night trying to recognize the card

    it crashes in diskdigger and recuva but just a bit later, here are the screenshots of the errors I'm getting.

    recuva


    diskdigger

    0
    1. daddycork Posted messages 96 Status Member
       
      In Disk Digger, it detects something of 64 GB, whereas my card is 128 GB.
      These errors keep looping...
      0
  6. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    take inspiration from >THIS<

    What support (SD card adapter) are you using to read your card?

    --
    The stone and the pebble fall at the same speed (an old Chinese proverb)
    0
    1. daddycork Posted messages 96 Status Member
       
      Do you think the card is infected? You're worrying me now.
      0
  7. daddycork Posted messages 96 Status Member
     
    with a Transcend external SD card reader, cf image

    0
  8. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    try with a very simple adapter like this one:


    --
    The stone and the pebble sink at the same speed (an old Chinese proverb).
    0
    1. daddycork
       
      Ok, I've already tried, but I still have to go through the Transcend reader, it's the only way to connect it to the PC.
      0
  9. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    What types of files do you have on it?
    Some videos in uncommon formats can indeed cause issues.
    Have you tried playing it in safe mode on your PC?

    --
    The stone and the pebble fall at the same speed (an ancient Chinese proverb)
    0
    1. daddycork
       
      There are db and dbjournal files that I would like to retrieve
      and above all, a backup zip file.
      0
    2. Daddy Cork
       
      and not for safe mode. but could it read an external drive in safe mode (it won't have to load the drivers)?
      0