Very long restoration

Solved
Hello,

I am currently restoring my Packard Bell laptop running Windows 7 and it has been restoring for almost 7 hours, and a message tells me not to stop and not to use any keys in English. Is this normal? Thank you in advance.
It's urgent, I don't know what to do anymore.

Configuration: Windows 7 / Firefox 56.0

1 answer

  1. Contributor
    Good evening;

    When you talk about restoration, I would like to understand.
    Is it a restoration to a previous date via "restore point" or is it a factory reset?

    Best regards

    --
    - - “Everyone has ideas. Often the same ones. What matters is knowing how to use them.”
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    1. Thank you for your response yes It's a factory restoration
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    2. Contributor
      @septique1948Let it run.
      I know, it's not great but at least you'll know if it worked or not :-(
      Do you have the installation or recovery CD of your Windows?
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    3. @Phènix 64Thank you for your help. Unfortunately, I don't have the installation CD; I bought this used PC without a CD, and I am a complete novice in this area. Best regards, and thank you again for assisting me.
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    4. @Phènix 64I will therefore let it run even until tomorrow morning, but I can't stay awake to monitor it at night, I need to sleep. Is that risky?
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    5. @Phènix 64In any case, thank you Phénix 64 for your unwavering support.
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