Graphics card that shuts down

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FoRDyX Posted messages 9 Status Member -  
nadellen Posted messages 11941 Registration date   Status Member Last intervention   -
Hello, I'm coming to the forum to ask for your help in finding a solution to my problem. For a long time now, during my gaming sessions (Fortnite, Last Man Standing, Rust, Fishing Planet, all fairly recent games), my screens turn off, only on these games for now. Depending on the game, the issue occurs more or less quickly, but on other games like Garry's Mod or Counter-Strike Global Offensive, I don't have this problem.

After doing some research, I deduced that it was my graphics card, but in rare cases, it is not the graphics card. Once my screens are off (even before I had two screens, the issue already appeared), I have to restart the PC.
This problem has persisted for a long time, and I've been researching, so I considered buying a new graphics card, a new power supply, etc.

Here is my configuration (Screenshot from the CPU-Z software):
https://prnt.sc/h4q6da
And my PC: https://www.darty.com/nav/achat/informatique/bureau-bureau/bureau/asus_m32cd-fr076t.html

I hope you can help me with all the information I have provided :D.

2 answers

  1. nadellen Posted messages 11941 Registration date   Status Member Last intervention   7 355
     
    Hello
    a graphics card that shuts down, or the PC that turns off.. it's almost certain that the problem comes from the temperature
    it's overheating, and the PC or the card goes into protection mode, it shuts everything down
    it's normal to avoid damaging anything, which will eventually happen if you insist!
    what is not normal is that it heats up beyond acceptable standards
    but unfortunately, this is the problem with many PCs
    if it's a desktop PC, no problem to change the graphics card for a better one suited for gaming
    if it's a laptop....it's trickier!
    4
    1. FoRDyX Posted messages 9 Status Member
       
      It's true that thinking about it, that's probably the problem; it's true that at certain times the temperature rises, so do you have any advice for me regarding my next graphics card or fans, etc.?
      In any case, thank you for your response :D
      0