No internet connection due to Realtek card

Solved/Closed
Sandrine p -  
 med -
Hello,
I no longer have Internet; it says: the Realtek PCIe FE family controller is experiencing driver or hardware problems.
What should I do, please?

Configuration: Android / Chrome 61.0.3163.98

12 answers

  1. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
    Hello,

    Go to Start
    In the Search bar
    Type --> devmgmt.msc and OK.

    Go to Network Adapters
    Right-click on the adapter --> Realtek PCIe FE family
    Uninstall

    Click on --> Action
    Scan for hardware changes.

    --
    Human beings are at their best when things are at their worst.
    35
    1. Sandrine p
       
      The device driver could not be installed.
      0
    2. med
       

      Thank you !!

      1